Davids features seasonal craft burgers paired with the finest bourbon for every palate. We had a view of Hogwarts and the pool area! Anyone giving a good review, probably hasn't ever been here before for Sunday Brunch. Cafe Sierra at Hilton Universal CityResponded on January 10, 2023Armands, we are very sorry that we did not meet your expectations in every aspect. The pool area is open 6 a.m. to 10 p.m. daily. Not that much variety. Learn More The Lobby Bar Learn More Monkey Business OpenTable is part of Booking Holdings, the world leader in online travel and related services. You can read my full review to learn more about it. We are saddened to see that we did not meet your expectations. (407)345-4570. I enjoyed the food. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. He really went the extra mile. As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. Felt understaffed. Plan any special occasion at the Hilton Los Angeles/Universal City hotel. There are open common areas with trendy furniture, a pool and hot tub, simple but modern rooms, garden space,, 555 Universal Hollywood Drive, Los Angeles, California 91608-1001, United States. It's also popular for meetings and private events. Eve, Thank you for highlighting our amazing team in your review. My daughter particularly liked chilling out on the sofa seating area against the wall. Thank you for taking the time to leave us a review. Crowne Plaza Los Angeles International Airport, Close to Universal Studios and excellent amenities add value, Comfortable guest rooms with flat-screen TVs, mini-fridges, and coffeemakers, Multiple dining and bar options are on-site, Heated outdoor pool/whirlpool with free cabanas, Well-equipped fitness center with cardio and weight-training machines, Business center with multiple computers and free printing, 35,000 square feet of meeting space for up to 1,000 people, Free shuttle to Universal Studios and Universal CityWalk, Self-parking and valet are available on-site, The concierge desk sells tickets to Universal Studios, Pets are welcome with a surcharge (a con for some), Wi-Fi is free only for Hilton Honors members. Start your day with an invigorating workout in the fully equipped fitness center, then take a swim in the large outdoor swimming pool soak in the hot tub. HoursOpen DailyBreakfast: 7am 11amLunch: 12pm 2pmDinner: 4pm Late. We appreciate your feedback as we continue to review our pricing accordingly. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. Clyde, Sheraton Universal Hotel vs Hilton Universal/Los Angeles, How to Make Sheraton Universal City Reservations, exclusive discounts on theme park tickets, Getting from Disneyland to Universal Studios: Distance & Transport FAQs, How to Buy Universal Studios Hollywood Discount Tickets in 2023, 40 Universal Studios Hollywood Tips and Tricks for an Awesome Visit, 10 Best Universal Studios Hollywood Rides That You Cant Miss, How to Buy Discount Aquarium of the Pacific Tickets, 15 Reasons to Visit Disneyland Resort During the Holiday Season, A Halloween Guide to Southern California Theme Parks, 20 Best Southern California Beach Hotels and Resorts, Over 30 FUN Things to Do in Los Angeles with Kids, 12 Best Hotels in Palm Springs, California for Families, Couples & Golf, How to Buy Six Flags Magic Mountain Discount Tickets Now, 10 Best Hotels Near Six Flags Magic Mountain, How to Buy Discount Universal Studios Hollywood Tickets, Best Rides at Universal Studios Hollywood, Shuttle service to Universal Studios Hollywood and City Walk, Location within walking distance of Universal Studios, Club lounge with complimentary continental breakfast and evening hors doeuvres, Rooms can overlook the freeway (ours did not have noticeable noise), The Californias restaurant feels a little tired, This hotel has a more intimate feel than the Hilton next door, Its often referred to as Hotel of the Stars due to celebrity sightings. We made sure to share this feedback with management to give them the recognition that they deserve! Amazing service! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Global Privacy Statement | Do Not Sell My Information | Modern Slavery and Human Trafficking | Personal Data Requests | Cookies Statement | Site Usage Agreement| Ad Choices. Had to ask several times for simple things like water. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. Property features are limited, and while there's no fitness center or pool, Mama's Shelter's rooftop and happy hour are its star feature. I would definitely go back again. We are constantly evaluating our menu and making improvements to ensure a fresh and varied selection of dishes. ft. ballroom can accommodate all needs. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. HoursTuesday Saturday: 6pm 10pm*Subject to Change, See Front Desk for additional availability, Reservations:Book through OpenTable Here. Thank you for the rating and review. Not altogether the most pleasant and enjoyable experience as we have experienced in the past. Beautiful hotel so close to Universal Studios, We stayed at this hotel for 5 nights 25-30 October and it was absolutely superb! A small Jacuzzi sits off to the side, and the whole area, bordered with deck chairs, is gated, and a pebble's throw from The California's restaurant. Are there opportunities to exercise at Hilton Los Angeles / Universal City? The buffet is expensive compared to the food quality. Guests enjoy the 600 square feet of space and Club lounge access. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Overall for $99 it was disappointing. We are saddened to see the 3-star rating. We look forward to serving you in the future. Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. We are glad you enjoyed our large variety of seafood and other cuisines. Easy freeway access, means that it can be a good base for a Los Angeles vacation. We look forward to hosting you in the future. I was led to believe it was the Christmas DINNER when I made my plans. For some rest and relaxation, visit the hot tub. There's also a well-equipped fitness center, with several Precor cardio machines, free weights, and weight-training machine. Rooms on Club floors require key access, an extra layer of security and exclusivity. The ostess that checked us in and sat us had an attitude and had no idea what was going on. Features are a major draw, with a lovely outdoor pool area with private cabanas, a beautiful restaurant, a fitness center, and a free Universal shuttle, but Wi-Fi is free only for Hilton Honors members, and breakfast costs extra. Sun 11:00 am1:30 pm Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are glad to hear you enjoyed your visit and thank you for highlighting our wonderful staff. The BEST way to buy attraction and theme park tickets is my discounted site. Thank you for highlighting our amazing team in your review. Went to celebrate a birthday and ended up finding a FABULOUS brunch spot. Enjoy our All American Breakfast Buffet served daily, the ultimate Seafood and Prime Rib Buffet offered every Saturday, or our Champagne Brunch on Sunday. The beds were comfortable but there was poor circulation in the room so all the windows immediately were steamy after a shower and remained that way for the whole night. We hope to see you again soon! I believe you can order other made-to-order items but we didnt have any need. For a more exclusive experience, book a private shaded cabana. We look forward to serving you in the future. Daisy, Thank you for sharing a review of your recent experience. Linda was phenomenal. Conveniently located restaurants include Bubba Gump Shrimp Co., Lard Lad Donuts, and Good Neighbor. All come with flat-screen TVs, mini-fridges, coffeemakers, and robes. The Californias is the all-day dining venue with a buffet breakfast. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023We apologize if the food did not meet your expectations and that you found the choices limited. Dress Code: Business casual. Float the lazy river, plunge down the waterslide, lounge in the pools, or relax in the cabanaswhichever speaks to you. Tripadvisor performs checks on reviews. Sheraton Universal Hotel is one of the two hotels near Universal Studios Hollywood. Short walk or you can use the complementary shuttle but we just walked. Price was extreme $139.00 pp brunch. Thank you for the feedback as it will help us improve future guests' experiences. Female server was very attentive. The restaurant manager was inflexible but fortunately reception was friendlier and agreed to waive the charges for children's breakfast. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Thank you for the 5-star rating. We take customer feedback seriously and strive to provide the best possible dining experience for all of our guests. Overall food quality is good. Have been there before but now it runs down. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Food was bad! This was mainly due to the kindness of the staff. We are glad you enjoyed dining with us. We are glad you enjoyed dining with us. The service and food was next level!!!! One refrigerator stocked with 6 bottles of water, Day passes are included for all cabana guests, All-day poolside food & beverage service from 11am - 7pm, Limit to 6 people for each Cabana to follow social distancing restrictions, Poolside food & drink service 11am - 7pm daily, We currently do not offer Valet parking due to COVID regulations. There were ZERO vegetable dishes. Kimberly, The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Hilton Pool Bar & Grill 9 reviews Claimed $$ Bars, American (Traditional) Edit See all 20 photos Write a review Add photo Location & Hours 777 W Convention Way Hilton Hotels & Resorts Anaheim, CA 92802 Get directions Edit business info Amenities and More Offers Takeout No Reservations No Delivery Accepts Credit Cards 7 More Attributes Overall, not worth the price. We hope you will visit us again soon. We are saddened to see that we did not meet your expectations. Totally disappointed by this Brunch. We are glad you enjoyed dining with us. Treat yourself to fantastic, fresh cuisine at one of our many dining options. For the increase in cost, which they have been increasing every year. We just told them to move us to another table. We look forward to serving you in the future. Oyster was frozen not fresh. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. Located in The Atrium on our lobby level, our fine dining Italian steakhouse features classically prepared dishes, an open-concept kitchen and a brick oven for specialty flatbreads. Disclaimer: This content was accurate at the time the hotel was reviewed. * Limited availability over select dates. For wellness, the heated outdoor pool is spacious and surrounded by beautiful landscaping.
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