hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U 48 hour notice required on all cancellations or rescheduling. For more information, check out the Reservation Openings page. Click the link below for more details: https://www.steamshipauthority.com/reservations/ticket_books. At the time of boarding, our terminal employees will also inform the vessels crew of any assistance you will require while aboard the vessel. This can include larger items that are too heavy to be placed in the passenger area, such as medium-to-large roll-on luggage, large duffle bags, cartons, coolers, sports equipment, and any other items that may create a hazard to passengers. If the reservation was paid for with a ticket from a 10-ride ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. You also have the ability to restrict when you receive Travel Alerts to specific days, dates and times. We generally have an unlimited number of off-site parking permits in connection with our Woods Hole and Hyannis Terminal operations. and correct. Vehicles traveling on a standby basis are generally boarded onto vessels after vehicles with reservations, as long as space is available, in the order that they have been placed on the standby list. Seasonal Terminal, 69 South Street No. 2023 Headstart Packet for qualified residents, 2023 Summer Reservation Info & form for the general public, 2023 Hyannis Onsite-Offsite Permit Application, SSA Traffic Summary from 1998 through March 2023, Presented at the July 14, 2016 Board Meeting, Report on the SSA's Proposed 2018 Winter and Spring Operating Schedules, Report on the SSA's Proposed 2018 Summer Operating Schedules, 2018 Summer Operating Schedule Report Appendix C, 2018 Summer Operating Schedules Report Appendices D - G, Report on the SSA's Proposed 2020 Summer Operating Schedule, 2021 Summer/Fall Operating Schedules Report - report, Appendices A & B, 2022 Summer and Fall Operating Schedule Report plus appendices, 2023 Summer and Fall Vineyard Operating Schedule Report plus appendices, Freight tariff covering round-trip automobile and motorcycle rates, Freight tariff covering class and commodity rates. 02543, (508) 548-3788 One date change may be made at no charge. An excursion fare is for the transportation of the vehicle and its load, if any. We also ask that customers practice social distancing when waiting to board or exit our ferries. A wind advisory is in effect for Monday night. Both run high-speed passenger catamarans with a travel time of approximately one hour. Is parking available at your Woods Hole terminal or Hyannis terminal? The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority's ticketing operation continued to be affected by . Vineyard Haven, MA 02557, (508) 693-0125 Click Here to view the Parking Permits page. We charge an additional fare for any trailer towed by an automobile. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. Similarly, if youre making your reservation online, you can check a box during the check-out process indicating that you will require assistance boarding a vessel and/or to access to the vessel's elevator. %PDF-1.5 % There will be no one-year limitation on that ticket's validity. The Steamship Authority is not responsible in any way for the operation of the customer's motor vehicle. Reservations can be made up to one hour before the requested scheduled departure. Usually such special fares are still increased based upon their length and width, but they are generally lower than our normal commercial fares. Such reservations are available online or by calling either our Mashpee Reservation Office or in person at the Island terminals. Preferred Space reservations may be used for both segments or either segment of a round-trip originating on one of the Islands, or for a one-way trip originating on one of the Islands. If the reservation was paid for with a ticket from a 10-trip ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. Although the Steamship Authoritys larger ferries will generally have sufficient capacity for all passengers who wish to travel on a particular trip, if the Steamship Authority determines that the vessels carrying capacity will be reached before sailing time, passengers traveling in vehicles with reservations have boarding priority over both passengers traveling in standby vehicles and walk-on passengers. Reservations can be made up to two hours before the scheduled departure. 02554, Change, Cancel and Refund Policies for Reservations, Enabling Act of the Woods Hole, Martha's Vineyard and Nantucket Steamship Authority, Rules and Regulations Governing Public Conduct on Terminal Property, College Program Application and Verification, Individuals with Disabilities - Accessibility Pass Application, Preferential Boarding: Certification of Medical Need Form and Summary, Senior Citizen Travel Discount Card for Port Community Residents, Cycle Safety PSA from The Bicycle and Pedestrian Advisory Committee of Martha's Vineyard, Travel Tips for Martha's Vineyard Residents, 2023 Brooks Road/Summer Permit Application, 2023 Yarmouth Off Season Permit Application, Guidelines Regarding Advertising on the Steamship Authority's Facilities, Guidelines for Seeking Access to the Steamship Authority's Public Records, 2016 Approved Operating Schedules with Freight Trips, 2017 Approved Operating Schedules with Freight Trips, 2018 Approved Operating Schedules with Freight Trips, 2019 Approved Operating Schedules with Freight Trips, 2020 Approved Operating Schedules with Freight Trips (updated), 2020 Operating Schedules as modified by COVID-19, 2021 Approved Operating Schedules with Freight Trips, 2022 Approved Operating Schedules with Freight Trips, 2023 Approved Operating Schedules with Freight Trips, 1. 2018 Winter and Spring Schedules Appendices A - C, 1c. Avis-Rent-a-Car services are available at the Hyannis Terminal and at the Palmer Avenue Parking Lot in Falmouth. 2023 The Steamship Authority Home; Schedules; Reservations; Visitors; Residents; I am traveling in a camper. Check out our 'Ways to Save' for residents page! New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. For further assistance, please refer to our customer handbook, available online on our Policies, Forms and Information page, or call (508) 693-9130 toll-free from Martha's Vineyard. We accept reservations for vehicles on all of our passenger/vehicle ferries and routes. Because none of the passenger areas on the following vessels are accessible by elevator, passengers with disabilities will have limited access to passenger amenities: the M/V Gay Head and the M/V Katama. I have a vehicle reservation for a particular sailing. 3/4 2 replies 6 retweets 6 likes 2 6 6 Steamship Authority @SteamshipMA 2 Jun 2021 228 Palmer Avenue Falmouth, MA 02540 What do I do? The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. What is included in the regular automobile fare? The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. 2/4. We sell multi-ride cards for passenger travel on our traditional ferries to Nantucket and Martha's Vineyard which significantly lower the fare on a per-ticket basis. From there, enter your cell phone and choose your preferences. If you wish to change a reservation to another date on which a different fare applies, you will generally have to pay the difference between the new fare and the previous fare. (Please refer to our Customer Handbook.) One significantly lowers the fare on a per-ticket basis (with the tickets in the book valid for transportation for two years from the date the ticket book is sold). 02543, (508) 548-3788 Is anyone eligible for a discounted fare? Subject to change except on confirmed reservation. In its place, we have a new MASSIVE ferry where you drive your car on . For example, you may always change your license plate numbers, add or subtract passengers, and change your reservation to another trip on the same day without any additional charges or penalties. A regular non-commercial automobile fare is for the transportation of the vehicle only. Yes. Fares for the transportation of motorcycles, bicycles, mopeds, golf carts, surfboards (including wind surfboards), kayaks and other large items are established at our discretion. Are rental cars available at the mainland terminals? Does the Steamship Authority have any security procedures? If your vehicle/trailer is longer than 54' 11" you will need to to make special arrangements by phone with the Steamship Authority. Visit our website at www.steamshipauthority.com, and then log into your profile account. Yes. Initial Report on the Possibility of a Freight Ferry Service Between Marthas Vineyard and New Bedford, 2. Please consult the Customer Handbook for eligibility requirements. All smoking materials (including but not limited to matches, cigars, cigarettes, e-cigarettes and pipes) must be extinguished prior to boarding. Motor vehicles and motor boats transported on the Authoritys vessels may have gasoline in their fuel tanks, provided that their gas caps are secured. Yes. Any transferable Headstart reservation for which we have not received a completed transfer slip by the appropriate deadline will be cancelled. Yes. Advance reservations are required for all vehicles and can be booked online, by telephone or in person. Am I required to make a passenger reservation for the traditional ferry to Nantucket or Martha's Vineyard? The fare also includes transportation for up to two adults and two children who are passengers in the automobile. In certain circumstances, an ambulance or a private vehicle may be boarded on a preferential basis, in accordance with the provisions of the Steamship Authority's Emergency Transportation Policy. Customers may also obtain copies of their reservation confirmations at any of our ferry terminals or Reservation Offices (upon presentation of proper identification). Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. Customers in either the Excursion or Preferred programs who need to change either their name, address or vehicle information should do the following: Contact the Reservation Office at (508) 477-8600 from 7:30 a.m. to 4 p.m. daily, or by fax at (508) 477-8717, or by email at formsubmit@steamshipauthority.com. If you have moved, you can change the address on your profile, but it will not change the reservations that are already booked. For your convenience, all shuttle buses have bike racks, capable of accommodating two bikes during daylight hours. Can I travel with my vehicle between Woods Hole and Martha's Vineyard without a reservation? . Mechanical problems forced the Steamship Authority to cancel about 550 ferry trips between Martha's Vineyard and Falmouth in the first four months of this year, an unprecedented total about 15 times the yearly average and one that has officials scrambling as the summer travel season approaches. 228 Palmer Avenue Falmouth, MA . Print. Current/real-time parking lot information is readily available by logging onto our mobile website at SteamshipAuthority.com, by calling our parking information line at (508) 457-7275 (PARK), or tuning into 1610 AM on your radio. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; . The automobiles length also includes any load on the vehicle extending beyond the front or rear bumper (including but not limited to a bicycle rack). Please consult the customer handbook. Write a Review. Show . Please note we cannot guarantee specific travel times our goal is to find any available space that will allow for travel ahead of your appointment. Nantucket Terminal:Unless you are informed that you should remain at the terminal for possible travel on the next scheduled trip, you must depart with your vehicle from the Nantucket Terminal. Travel between Martha's Vineyard and Woods Hole: A portion of the available Preferred Spaces are sold beginning at 7:30 am seven days prior to the island departure date, and the remaining portion of the available Preferred Spaces are sold beginning at 7:30 am on the day prior to the island departure date. Visit our mobile site SteamshipAuthority.com for current parking status. The company said safety is not an issue as the attack didn't affect radar or GPS capability. I have purchased individual passenger tickets at the regular fare. In addition, we will assess a $10.00 processing fee for any refund of a cancelled transferable reservation, regardless of when the cancellation is made. The fare does not include transportation for the vehicle's driver or any other passengers. Reservations can be booked online, over the phone or in person at any of our terminals. The Steamship Authority is a semi-autonomous state entity that is governed by a five-person board composed of one member from Nantucket, Martha's Vineyard, Falmouth, Barnstable, and New Bedford. Total $ 20.00 Other Payment Need high-speed ferry tickets to or from Nantucket instead? Generally, these fares are available only to residents of Martha's Vineyard or Nantucket who are traveling with vehicles registered on either Island. In an emergency, the Terminal Agent will first ask for volunteers, informing them when they will be transported if they agree to be bumped from that particular trip. Vehicles parked at parking lots that are not equipped with parking ticket dispensers are still subject to parking charges. Can I transport or consume alcoholic beverages aboard the ferry? Please call (508) 477-8600. A new reservation confirmation (with the same reservation number) will be issued for any change made to a reservation. Due to COVID-19, we have extended the time period in which customers can use a passenger ticket or vehicle reservation. Change and Cancellation Policies Reservations may be changed up to one hour before the scheduled departure. Can I obtain a parking permit instead of paying the daily parking rates? During the summer months, we recommend you arrive 45 minutes to 1 hour prior to the scheduled departure time, as passenger capacity may be reached on popular sailings prior to departure. Vineyard Haven, MA For Hyannis parking permits, please call the Hyannis Parking Lot Office at (508) 771-0418. No. We highly recommend that you check current parking availability prior to arriving at a specific parking lot. All individuals in the group must travel together on the same dates, from the same point of origin to the same destination and back. The Steamship Authority, the largest ferry line connecting Cape Cod with Martha's Vineyard and Nantucket, says that they have been hit with a ransomware attack. Like. Preview. Click Here to view the Parking Permits page. Access to our vessels is limited to those individuals with tickets or official Steamship Authority identification. What happens if I lose my parking ticket? Port Jefferson Antique and Garden Weekend BOGO Round Trip Walk-On Special. Inaccurate information about the vehicle traveling could result in the reservation being invalid for transportation and/or the imposition of additional charges. If you are traveling in a group with five or more motorcycles, we encourage you to make reservations to ensure that there will be sufficient space for your motorcycles on the vessel. Visit www.SteamshipAuthority.com/email_lists and click on either "Click here to subscribe to our eNews or manage your eNews preferences" or "Click here to manage your travel alert preferences." However, they will be transported only on a space-available basis. Secure, on-site and off-site parking is available at both terminals in . In that case, other vehicles with reservations may be bumped from their reserved trips in order to accommodate the ambulance or customer needing to travel on an emergency basis. (No spaces are available to accommodate standby vehicles at that terminal, and therefore there is no physical vehicle standby line there.) Traveling with your vehicle without a reservation is called traveling on a standby basis. CANCELLATIONS: If made 21 days* or more prior to arrival the full amount, less a 10% service charge, will be refunded. The Steamship Authority Wednesday continued an inch-by-inch process of manually piecing operations back together following the ransomware attack last week that shut down its website and IT systems. We do not accept passenger reservations for those traveling on any of our passenger/vehicle ferries, as these generally have sufficient capacity for all passengers who arrive to sail on a particular trip. The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. Steamship Authority @SteamshipMA. MV Times As the summer season steadily approaches, the Steamship Authority faces the possibility of. Woods Hole, MA Gratuities are left to each guest discretion. Standby vehicles that are not transported by the end of the day are required to leave our property when the terminal closes for the night, and they are not given any priority for boarding the following day. Tickets for the transportation of such items can be purchased on the day of sailing at any ferry terminal. 02601, (508) 771-4000 Close. Click Here. 4. Can children travel on the ferries unaccompanied? Generally, each ticket is valid for passage only if used within one year from the date the ticket is sold. Any person who is eligible to travel on an Auto Excursion Fare as well as anyone who is a year-round or seasonal resident of Martha's Vineyard or Nantucket is eligible for the Preferred Space program.
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