comcast construction department comcast construction department

Sorry to hear about the trouble. 0000000016 00000 n Download construction standards to get started. How do you get service?! My service was installed in January 2021 which was 4 months ago. Business Internet. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? Read Now, Vice President, Procurement, Comcast NBCUniversal. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Sales kicked me back to tech support. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Connection Pro. Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? We handle installation and activation, plus provide on-going support. <]/Prev 295588/XRefStm 1442>> The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. Supervisor put in a ticket. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. The project is in Gresham, Oregon and there is service in the area. We had our electrician install conduits between the poles. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. 0000005518 00000 n WTF I have to do to give them my money in exchange for some internet. 238 0 obj <>stream Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 You can visit the, If you have questions, were here for you 24/7 at. New Kensington, PA 15068. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. I have been trying to get service for over a month now. Things like this can take some time, as every area is unique. Let's get started by having you send us a direct message so we can help. Contact Comcast I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. So far, I've been able to track down the number for the AT&T engineering department. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. I appreciate you taking the time to reach out to us here on the forums. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . If anyone with xfinity is reading this please help! please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. In a crowded market, every detail counts especially when deciding where to live or set up a business. Your services will be interrupted during these updates. Got an expedited ticket. I would like to see what we can do for you. I am developing an office park in Tallahassee, FL. Did you make sure to scroll all the way up? 2304870. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Our highly experienced team will help you select the best services for your property. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. Good morning, gangelo88. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 0000107620 00000 n Grasshopper is a cloud-based, virtual phone system for small businesses. 0000001745 00000 n Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Hey @user_42efc9! I have had this identical scenario happen 4 times now. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Your business will experience a service interruption while network construction occurs in your area. When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Do you have an existing serviceability request number and is your new construction home finished being built? Please allow us the opportunity to help and we will see what we can do. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. - Construct estimates for all Multi . . I've got a project up in Michigan that requires a few utility poles that need to be relocated. I want the service but something has to be done. That seemed to be really effective. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. We will need to gather some personal information. Chat with Xfinity Get 24/7 help with any questions you have. Hi, gangelo88. This way were able to help your business do more and connect more. I cannot tell you how many times we have called customer service to no avail. We'll be there to help. See https://comca.st/3vNQ9Ag for an example. I don't know what else to do. You would not have service until the line is buried and then an install tech comes back. Understood. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. We can help with both the service issues and the exposed cable. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. Thank you so much for reaching out to us here on our Community Forums platform. Store Locator Status Center . I told them get me connected then we'll wory about pricing at this point. Called 1-866-496-9669 which is the only number I could find. .it isn't easy to contact them even when part of your job directly deals with them. Instead of having overhead cables across our backyard, we are burying all of the lines. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. The last time we checked, a license was not required for in Southfield. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. and our hb```l^@(a4(,s3mY which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. We'll be there to help. Let your business or community stand tall with a custom network infrastructure. Can you please send me a PM with your name and address? 0000006653 00000 n He has quit taking my calls. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. How do you not have internal numbers to contact another internal department? I was home ALL DAY. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. I responded to your private message, Please send a response there. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm Please include your first and last name, along with your new address, and we will continue helping from there. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I have had this identical scenario happen 4 times now. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Thanks to whoever suggested Telling them you're taking down their service lines. I am sorry you are having issues getting your lines taken care of and I would love to assist you.