honeywell water heater gas control valve recall honeywell water heater gas control valve recall

He had two choices, take a teeth chattering cold shower, or pay the plumber $885. I suspect, but am not sure, the ambient high temperature, coupled with the heated water in the water heater, caused the control board on the gas valve to exceed the maximum temperature threshold allowed for this water heater and its control board. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. Before you begin any repair, you will need to contact your gas company and notify them of a possible leak. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. Afterward, set the temperature knob to the Pilot position and count another 10 seconds. Finally, turn the temp knob to your desired temperature setting. WebThe WT8840 water heater control from Resideo is designed for use in standing pilot applications using an immersion well for water temperature sensing. Water Heaters Installed by Licensed Plumber. Just turn off the unit and remove the bottom access panel by unscrewing the four nuts. To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. The colored plastic tubes on the product may become brittle and break into small pieces, posing a choking hazard to infants. The Honeywell gas valve went into High Temperature Shutdown mode. Pressure of water is a littler weak, but not major. 7. U.S. Consumer Product Safety Commission A number of consumers have taken to the Internet to express their complaints about certain brands of water heaters and their accompanying Honeywell thermostats [sic throughout]: Attorneys are looking into the following brands as they suspect the companies frequently use the Honeywell thermostats: Here are some pictures of what it looks like: The thermostat sensor tip is part of a control valve and comes pre-installed on the water heater. Call or send us a message anytime. 1 Flash = Normal Operation Honeywell Water Heater valve problems WV8860C1008 Guy's, I have a newer water heater $ Rheem 40 gallon 38,000 BTU Ultra Low NOx model number Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Status light blinking 1 more time indicates a specific part of the unit is not working properly. I have a Reliance brand, 40 gallon, natural gas water heater with a Honeywell gas valve, model WV8840B1109, and it has this common problem. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. !, Former Atlanta mayor Keisha Lance Bottoms says a bullet hit family home, 24-year-old dies in crash on I-75 in Atlanta, Police capture man named No. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hotline at 800-638-2772. Note the resistance of the sensor and measure the water temperature. Check every wire connection of the unit. New cases and investigations, settlement deadlines, and news straight to your inbox. This can result in a gas explosion and fire, which could result in severe personal injury or property damage. So why was Mike charged $885? Returned gas valves were tested for leakage on air at 21 in. 2. On the other hand, know the water heater is not working properly if the status light is blinking two or more times every 3 seconds. The link you selected is for a destination outside of the Federal Government. Thats it! The valves were sold through gas appliance retailers and distributors, as well as plumbers, plumbing/heating equipment suppliers and include the following water heater brands: Bradford White, GE, GSW, Hotpoint, John Wood, Rheem. When you follow these steps, you override the error status code in your gas valve control board which resets the control board to normal operating status. If your furnace is not producing heat, a faulty gas valve could be the problem. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hot line at 800-638-2772. Pay close attention to the LED status light and look for 4 flashes, which will indicate that the reason your water heater is not working is that it did go into High Temperature Shutoff mode. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. But, if your water heater does go into High Temperature Shutdown again, you will know how to override and reset the error code and fix it yourself. Recalls Gas Regulators For Leak Hazard, Honeywell Recalls Gas Valves Used in Decorative Fireplaces and Stoves Due To Burn Hazard, Robertshaw Controls Co. Sorry, something went wrong. VIEW REPLACEMENT. Lastly, inspect the draft pressure switch by a professional. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. When this happens, the gas valve closes, extinguishes the pilot light and your water The vent should have at least 12 of rise before the first elbow. So, the control board issued a High Temperature Shutoff error code and caused the gas valve to shut down which stopped the gas supply to the pilot light and extinguished the pilot flame. Dollar Tree has 9 volt batteries for a dollar. Keep in mind; you wont find the status light to blink if the unit goes into the High Temperature Shutdown status. If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. The recall is being conducted voluntarily by the manufacturer of the valves, Honeywell, Inc., Minneapolis, Minnesota. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. WebThis is a BRAND NEW Honeywell Gas Water Heater Control Valve. WebRheem Manufacturing Company has issued a voluntary recall on certain electric water heaters, due to a potential fire risk. Thank you for your inspirational words. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. WebIn a tank-type water heater, the burning gas heats up the water inside the tank. Free shipping on orders over $99 Gas Control Valve Kit (LP Gas) Brand: AO Smith. 2023 CSA Group Testing & Certification Inc. All rights reserved. So, now, lets get on to the simple and quick steps you take to resolve the problem. There have been no reports of injuries. Once CBS46 got involved, the company issued Mike a full refund. No Flash = Pilot not lit, not enough power. I did see that, the employee admitted. But, your burner will NOT ignite and heat the water until you override, or reset, the 4 flash error code. Gas valves returned to Honeywell as the result of leakage complaints were tested as follows. Now, get a multimeter and set it to Ohms. The handle of the valve should be parallel to the pipe. If not, then it is turned off. CSA International can be found online at www.csa-international.org, Anthony Toderian Ensure you put everything back into its place. The board also issues error codes that you see as flashes in the LED status light. In the next chapter, I will break down everything about the Honeywell Gas Control Valve Status Light Code. To determine the date code for your CT1950 or CT1957 electric baseboard heater thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. Then, set the temp control knob to the Hot position and start counting: 1, 2, 3, 4, 5. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Resetting the Honeywell Gas Water Heater is just a piece of cake. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. If the LED status light is flashing 4 times, your water heart has gone into High Temperature Shutdown mode. So, if you have 4 flashes at the LED status light, like I did, follow the steps below to fix the problem. Next, go forward to check the thermopile if the gas valve remains in the on position. If the tube gets restricted, you must clean it so that condensation can easily drain through it. They have a manual shut off. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. 4 Flashes = Temperature Exceeded We use Cookies to create a secure and effective website experience for our customers. If the status light is flashing 1 time every 3 seconds, understand the water heater is functioning correctly. ( 70) In Stock. information here is for reference only. Thats important to note because when you get to step 3, below, you should see 4 flashes on the LED status light after you light the pilot light. In cooperation with the U.S. Consumer Product Safety Commission and the Electrical Safety Authority (ESA) in Canada, today we are announcing the voluntary recall of certain electric baseboard and fan heater thermostats (model numbers T4700, CT1950 and CT1957) sold from 2000 to 2007 under the Honeywell and Cadet brand names. Once the customer receives the replacement valve, they can turn it in to the plumber to get that money back. On Thursday, Rheem released a statement to CBS46 confirming that a small percentage of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. Were here to answer your questions and help you get started right away. The product is labeled as a fountain but functions similar to an M-80 or other large firecracker, which are illegal. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in In this article, what I am going to cover: The status light on a water heater means either the unit is operating normally or its malfunctioning. Please do not return these products to retail stores. Our records indicate that you purchased one of these electric baseboard and fan heater thermostats. On my particular Honeywell gas valve, model WV8840B1109, the error codes indicate the following: 4 High Temperature Shutdown, 5 Temperature Sensor Failure, 7 Gas Control or Valve Failure. Attorneys working with ClassAction.org want to hear from homeowners who had their hot water heaters leak. The pilot ignites the gas burner on your water heater. If screws on the valve break, gas could leak from the valve. What you need to do now is- compare the resistance output with the expected resistance at different temperatures mentioned in the manual. Turn off the gas supply valve to your appliance to test whether your valve is capable of shutting down properly. Turn off the unit by setting the gas valve to the off position. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. If filed and successful, a class action lawsuit could provide compensation to people who had to go out of their own pockets for repairs to their hot water heaters and surrounding property. Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday Spray the fittings near the valve with a soapy water solution. And it will reset the unit successfully. Consumers who own one of these valves should contact immediately their LP gas supplier or the nearest Honeywell Residential Office to arrange to have a new control valve installed free-of-charge. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. 7 Flashes = Gas Control Valve Failure Whether the pilot light is lit or not, a small amount of gas continues to flow from the gas line. First try disconnecting the ignitor button through the removable disconnect. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. To determine the date code for your T4700 electric baseboard heater thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. But, if a customer doesnt want to wait and the plumber already has the part, the customer can pay for the part up front. WebHoneywell has sold over 77,000 T4700, CT1950 and CT1957 electric baseboard heater thermostats, and Honeywell has analyzed 13 returned products associated with reports Once the pilot light comes on, turn the temperature control knob to Very Hot position and count 10 seconds. Then, take the corrective actions it requires to resolve the problem. Check all wiring connections. CSA International is a division of CSA Group , which consists of CSA International, CSA , a developer of standards and codes, and QMI for management systems registration. CPSC has been informed of 28 explosion incidents involving LP fueled appliances which have occurred since February 1972, in which Honeywell valves, which are a component in an overall furnace system were present. The gas controls were also sold separately through gas appliance service providers. Next, check the condensate drain. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. So, check that article out to fix this blinking issue. Anyone who has difficulty locating the control valve or its model number should contact their local LP gas supplier or Honeywell by writing to Honeywell, Inc., (14N 38-4286), 10400 Yellow Circle Drive, Minnetonka, Minnesota 55343. Afterward, disconnect the two wire connectors that lead into the control valve. Dont worry about that. However, please keep this in mind. This will allow any unburned gases to dissipate before you light the pilot. Next, relight the pilot and hold down the igniter button. Keep in mind; the LED will continue to blink 1 time every 3 seconds when the unit is in the idle mode. Even though Rheem is offering plumbers $100 credits for labor, Cool Air Mechanical said $100 is not enough to cover the overhead expenses. If not, just turn the main gas control valve counterclockwise to let the gas flow. The models included in the recall are programmable thermostats for controlling electric baseboard heating at 240Vac. If problem persist you will need to replace the thermopile. As you continuously keep pressing the igniter button, you can find the status light blinks 4 times every three seconds. You wont see any flashes on the LED status light to help you determine the problem. WebStep 1. Because the control board is not operating, you wont be able to see any flashes at the LED status light to help you determine what the problem is with your water heater. working with ClassAction.org are no longer investigating this matter. WebThe gas valve on the gas supply pipe may be shut off. Start with inspecting the exhaust piping for blockage. 4. Conserve, manage and track your water usage, Create sustainable energy-saving practices. This should take about one minute, likely less. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. Then, set the temperature control knob to the Hot position and count 1-10 seconds. For example, a date code of 0042 represents a manufacture date of week 42 of the year 2000. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. You can see the pilot light come on and it ignites the burner. It lets the unburned gas clear out. Note: Individual Commissioners may have statements related to this topic. The label displays the date code by year and week of manufacture. Screws on some valves may be susceptible to breaking. For CT1950 and CT1957 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. WebEnergy. It is also an adjustable regulator that insures proper gas pressure for combustion. No other date codes or electric baseboard or fan heater thermostats are included in this program. WebAnyway my water heater stopped working and I have not been able to get my status light on the Honeywell GV/Thermostat to come back on using the common trick on youtube and trying to relight. Recalls Gas Controls Installed in Commercial Cooking Appliances for Fire Hazard, Watts Water Technologies, Inc. Recall of Gas Ball Valves, Robertshaw Controls Co. Recall of Gas Control Valves on Water Heaters, Cimberio S.p.A. and Dormont Manufacturing Company Recall of Certain Cimberio Gas Valves, Robertshaw Controls Company Recall of Certain Models of 7000 Series Gas Control Valves, Robertshaw Controls Company Recall of TS-11 Thermal Safety Control Gas Valves, SCG Miyairi Recall of Liquid Propane Overfill Protection Devices. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. HELPED MORE THAN I EVER THOUGHT. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Testing the Gas Pressure on your Honeywell Gas Valve. wc test pressure using a Bubble-O-Meter1 This can result in serious water leaks a problem that seems to develop unexpectedly and wont stop until the water is shut off and the water is drained. Its because the pilot light goes out, which causes the unit to not produce enough flame it requires to operate the thermopile. This is a picture of a test to verify the gas valve had the proper working pressure. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. In other words, you dont need to take any corrective actions. However, not all valves with these date codes are included in the recall. The Honeywell Home trademark is used under license from Honeywell International Inc. Although, its unclear exactly how many water heaters have the problem, and where they were all installed. A models require a transformer not used in B models. The steps I outline below will show you how to override the error code and get your hater heater working again. )I used a Harbor Freight 7 Function Digital Multimeter. Some of them include: blocked exhaust piping, a clog in the condensate drainage system, and a bad draft pressure switch. Count 10 seconds. One flash, every three seconds, indicates your water heater is working properly. Attorneys working with ClassAction.org are now speaking with homeowners whove had problems with these water heaters to learn more about the leaking issue. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. Now, you have a working water heater. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. 8 Flashes = Power off Failure. To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Number of malfunctioning parts of the unit are to blame if the LED is blinking 3 times every 3 seconds. The Honeywell name should be clearly visible. Honeywell WV8840B5069 - LP Gas Control Valve. A list of open investigations and 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane ) gas because they may create an explosion hazard. He called the closest plumbing company he could find. [emailprotected]. Next, remove the burner from the unit. The valve controls temperature, but it also ignites the pilot light. Function: The gas valve is a low voltage control (usually 24 VAC) that allow gas into the combustion chamber. Lets talk about the error codes, or flashes, to help you understand what the flashes tell us. 6. The lit firework can tip over and fire shells at bystanders, posing burn, fire and impact hazards to consumers. I'll show you how to troubleshoot and diagnose the problem with your water heater and Honeywell gas valve. While continuing to depress the knob in the PILOT position, press the igniter (piezo igniter) button rapidly, about once every second, until you see the 4 flashes at the LED status light. The R110 Series Gas Valves that are being recalled are installed in natural and propane gas water heaters. In a tankless water heater, the burner heats up water as it passes through a coil. A models are 2-wire and B models are 4-wire. In this case, it will be better if you hire a certified electrician to let him deal with electricals. Do you watch CBS46 News, Mike questioned. In most cases, you need to replace the entire unit if water is leaking out of the tank. The labor is not warrantied, a Cool Air Mechanical employee said in a conversation Mike recorded. Learn More. I suggest you contact a certified technician to test the draft pressure switch as it requires involvement with electrical components. Honeywell WT8840B1000 Water Heater Gas Control Valve, NAT 160 Degree F 1" Cavity 4.5 (1,416) $15471 FREE delivery Apr 13 - 18 More Buying Choices $117.61 (38 used & new offers) WebWhat would cause lack of hot water in AM, upstairs 3rd floor from basement where hot water heater(gas) is located. This is a complete guide on Honeywell Water Heater Status Light Codes. When you see the 4 flashes at the LED status light, immediately turn the temperature control knob to the VERY HOT position. Next, attach the probes, especially the multimeter with pin probes to the center hole and the other one to the outside hole. Contact Honeywell toll-free at 888-235-7363 for information on how to receive a free replacement electric baseboard or fan heater thermostat. Finally, set the temperature control knob to your desired temperature setting. Turn the temperature control knob to the OFF position. As CBS46 found out, smaller plumbers are able to charge less, but some of the larger plumbing companies say upwards of $500 dollars is not out of line. Ensure you detach everything that leads into the gas control valve. The R110 Gas Control Valves being recalled are installed on natural and liquid propane (LP) gas water heaters. I did see that. The error codes and flashes help you to understand what the problem is when your water heater isnt working. All recalled R110 gas valves have a date code of 0531, 0532 or 0533. The steps should not take you more than 5 minutes to complete. Next, turn the temp control knob to the Pilot position for another 10 seconds. Great job! However we have provided information below to try and help you resolve your water heater problem. RELATED | So your Rheem water heater wont light? Explosion hazard results in recall of honeywell heating gas control valves investigation continuing. Recall of gas control valves on water heaters the r110 gas control valves being recalled are installed on natural and liquid propane lp gas water heaters. Turn the temperature control knob to Off for 5-10 minutes. When the thermopile cant do its job of producing enough current, called millivolts, to operate the control board in the gas valve, the control board wont work, which causes the gas valve to close. The model and serial number can be found on the manufacturers label on the water heater. Count for 10 seconds. Electric water heaters are not affected. The thermopile is working still as the pilot light comes on so I am pretty confident it is the Honeywell Gas Valve/Thermostat that is broken. To test the thermopile voltage, pull out the bottom access cover from the unit. Reliance Water Heater 9007876 Gas Thermopile Assembly: https://amzn.to/3cXANCq(If you have a Reliance water heater and need a thermopile, it's cheaper to purchase the entire pilot assembly, which includes the thermopile, pilot and igniter, on Amazon than it is to purchase the thermopile alone. The engines have a faulty fuel cap, which can allow over-pressurization in the fuel tank, posing a risk of a fuel leak and fire hazard. These gas control valves were last manufactured in 1972. The assembly includes the pilot tube. The Honeywell gas valve went into High Temperature Shutdown mode. For more information about Cookies and how you can disable Cookies, visit our privacy policy page. Save my name, email, and website in this browser for the next time I comment. WebMost of the valves returned to Honeywell for testing related to this phenomenon were the result of a technician using an electronic gas detector. Culprits like overheating or wiring issues are Report a dangerous product or product-related injury on. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. I tested the igniter, the thermopile, the thermal switch and the pilot valve and the main burner valve on the Honeywell gas valve, and all were in working order. Water Heater Controls. A quick note before we get to the steps to fix the problem. Attorneys Anyone who has difficulty locating the control valve or its model number should contact their local LP gas supplier or Honeywell by writing to Honeywell, Inc., (14N 38-4286), 10400 Yellow Circle Drive, Minnetonka, Minnesota 55343. Models sold by HVAC Contractors have a flip down door that covers the four buttons.