With the Amtrak app. Cheers. When it comes time to board, show up to the platform gate to scan your ID. For foreigners, this step isnt really necessary, as the only machines that accept e-ticket QR codes for boarding trains also accept passports. You will be issued with multiple barcodes for each person travelling. If you do not produce a valid eTicket when requested to do so, it will be considered that you are travelling without a valid ticket. Subject to availability, selected South Western Railway routes only. We use cookies to improve your experience. Open the email we send you with the PDF(s) attached this is separate to your booking confirmation email, If you like, you can add the eticket(s) to our app or, Scan the QR code from your phone at the ticket gate at the station, or show to staff, Tap your Mobile Ticket to activate it just before you travel once activated, you cant request a refund. How do I use an eTicket? Just zoom in the barcode on the eTicket on your phone, and scan it on the barcode reader. What happens if my phone cannot display my eTicket? The numbers come as Shanghai emerges from China's biggest citywide lockdown since the beginning of the COVID-19 pandemic. If your eTicket has been predownloaded in the app you can access it without signal. 1. The program was also piloted in Hainanstarting in 2018. Return tickets are issued as two individual etickets, one for each direction. There are 4 ways to get your tickets so the choice is yours! On weekdays, the first train leaving Zurich is scheduled to depart at around 06:40. Your ticket is automatically saved onto it without you having to do anything. If the questions and answers above cannot solve your problem, feel free to contact us. During your journey, the conductor may ask to check your card using the railpocket device to confirm whether you checked in before boarding the train. First MTR South Western Trains Limited 2017-2023. They are available for all destinations in France (including connecting TGV, INTERCITES and TER services) and in Europe, as well as on services out of Geneva for journeys that include TER and TGV INOUI trains. Print at home and mTickets are not available, though can be used on our services when bought through a third party. Hold your OV-chipkaart against the card reader to the right of the gate. Are you having trouble getting a gate open? Because we want you to feel Just download one of the free apps and purchase a ticket online for participating stations. **2FOR1Terms and Conditions apply. If your phone runs out of battery during your journey, you may have to pay an additional fare or could be subject to a penalty fare. Take the easy route Why should you go mobile? Once your 12306 account is confirmed and your identity verified, the 12306 app will generate a QR code for each booked journey. Each carrier has its own access gates, so it is important to use the right gates or poles when you check in and out. App, 2023 JY International Cultural Communications Co., Ltd.ICP20064570, Heres How to Travel Ticket-Free on the Guangzhou-Shenzhen Train, High-Speed Trains Now Have Food Delivery, Heres How to Order, Train Services from Hong Kong to the Mainland Set to Resume, High-Speed Rail Between Hong Kong & Mainland Starts Trial Run, Daily COVID Cases on Chinese Mainland Hit 6-Month High, 3 New Cases in Shanghai, China COVID Hits 6 Month High. Scan the barcode at the gate3. Scan our QR Code at right or follow us at Thats_Shanghai for events, guides, giveaways and much more! Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. The new e-ticket exclusive program was launched in two phases late last month at nearly 100 stations around the Yangtze River Delta, including major transportation hub Shanghai Hongqiao Railway Station. Please go to our train ticket refunds pageand complete the form. We recommend the official China Railway website (12306.cn) or the English-language Trip.com. eTickets sold through South Western Railway can only be stored in the ticket wallet on the SWR App. Please check before travel. Then scan the eTicket QR code above the reader to open the ticket gate. You can either scan your ticket at the gate, or with one of our colleagues at the station. In these cases, you can simply show your e-ticket on your personal mobile device (smartphone or tablet). Advertise With Us | If you have any problems with your eTicket, contact our Customer Service Centre on 0345 600 0650. Available on selected routes. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. On board, the conductor will scan your e-ticket (paper or off your phone), validate it, and that's it. Travel connections Wi-Fi at our stations On board Back Luggage Bringing a bike or scooter Wi-Fi on board Travelling with pets Penalty fares Travel help Back Assisted travel Getting to the station Priority seat card Baby on board Alternative route maps How weather affects the railway Destinations & offers READ MORE: Heres How to Travel Ticket-Free on the Guangzhou-Shenzhen Train. Save up to 90% by splitting tickets in app. Choose the e-Ticket delivery option when you book on our site or Train Tickets app and we'll e-mail your e-Ticket direct. Yes, they can. You must return to your origin station using the eTicket to exit, then contact Customer Services to request a refund. How to Purchase Mobile Tickets You do not need internet access to activate a ticket. high-speed rail For more information, press the 'i' button on the information pole, or find a service assistant. Retrieve your mobile ticket via "My Bookings." Once you retrieve your ticket, you must activate it. #5. Youll receive your non-transferrable ticket by email immediately after purchase. You can even text an agent right from the app. Train operating companies are working hard to support e-tickets on more routes and fares. Ive bought an eTicket through an app. You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. For more information, please see our View your next UK train at a glance, including live times and platform number. However, if all else fails, the conductor can look you up by name on the manifest now and "lift" your eTicket that way. Ticket collection procedures may vary by station; contact railway staff for more information. Your passport or valid ID certificate used for ticket booking will be checked at the entrance for identity check. Train tickets for international journeys can be purchased from NS International. The Unlikely Pilgrimage of Harold Fry competition, Strike ticket acceptance, refunds and compensation. Youre being redirected to an external website. All rights reserved. How do I collect tickets paid for with Apple pay? On-board a train, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket. Check train status, station information, route details, service alerts and more to help as you plan your travel. Duplicate or replacement eTickets can be downloaded to an alternative device. In the unlikely event that your eTicket isnt working at the gate, show it to our station staff and theyll help you. The barcodes can either be kept on the phone or printed. Trial mobile tickets Go to the gate with the 'Scan ticket' symbol. If I decide not to travel after going through the gates, can I still claim a refund? You can also use etickets across Europe. The machines to validate are either yellow (the old version) or green and white (the recent version). Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. Re: Taking train to Windsor from London's Paddington Station. Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. Claims should be made via the website. Useful Instructions Good luck! An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates.Its as simple as 1,2,31. An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. Your ticket must be activated before travel. guides. Simply scan your ticket at the special card readers. Chinese citizens, foreign permanent residents and Hong Kong/Macao/Taiwan residence permit holders can use the Self-Service Channel (). Find the answers here. eTickets can be discounted using your railcard. How to Use Mobile Tickets with Trainline Trainline 4.95K subscribers Subscribe 217K views 7 years ago Mobile tickets are now available on selected routes with Trainline's app. On the train, just show your e-ticket to our on-board staff. Mobile Tickets cant be shared or used on more than one device. You must travel together, regardless of whether youre using GroupSave discount. Railcard discounts can also be used with eTickets. It would be totally valid. :), Scan this QR code to download the app now. You can also use the PDF eTickets in the confirmation email. There will be one email for each journey booked, and within each email, one barcode per passenger, per direction of travel. The barriers at Chester have the scanner above the ticket slot to scan the ticket. Well show you whichever option is available for your route, just search your journey as normal. The new system aims to reduce ticket fraud and enhancethe overall quality of service. To complete this step, youll need to upload two photos: a clear photo of your ID, and another photo of you holding the ID (full face included). It's normally around 1 before hand, and free on the day of travel. Hop on your train You do not need internet access to activate a ticket. From Windsor & Eton Riverside to Waterloo you can . Do you have a Voyageur loyalty card? Switch to digital eTickets today and enjoy these benefits: Buy your train ticket up to 5 minutes before your trains departure time*, You dont need to worry about multiple paper tickets, or them getting lost or damaged, There are more fares to choose from, plus no booking fees and our Price Promise Guarantee. Sign up to get the entertainment, lifestyle and event news from That's Shanghai every week! No need to print your ticket anymore! To register, download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. Copyright 2023 Trainline.com Limited and its affiliated companies. Stay on top of your trip with our next train widget for iOS. A family of four can buy tickets for the whole family for $199 one way. High-speed train stations are beginning to eliminate paper tickets as Chinas massive railway network transfers to a digital ticketing system. Simply open the PDF on your device and scan at the gate. You will still need to travel with your Railcard for the discount to be valid. Trial runs started on the Shanghai-Nanjing high-speed train in July, and nearly 19 million e-tickets were sold by the end of October. Upon exiting the platform at your arrival station, your ID will be scanned at a second checkpoint. If you are travelling with a child, their ticket will be stored separately in the app. If you havent got the Trainline app, you can download it on iOS or Android. Edit: Thanks for the help chaps and chappesses! Please have your ticket either printed out, or on your phone ready for inspection. If your eTicket cannot be read due to a cracked screen, you will need to purchase a new ticket to travel. Abandoned journey refunds are available on eTickets. Exchange or cancel your tickets easily on the website via the (My trips tab) or on the app. Find out more about our next train widget. To register,download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. Your network provider will be able to confirm any charges made. Other stations may have temporary entrance and ticket collection procedures in place while the system is rolled out nationwide. You can therefore confirm whether or not you have checked in properly by using the card reader again within this 100-second period. Due to the limited availability, book early to avoid disappointment. **2FOR1Terms and Conditions apply. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. To register, download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. You can also buy a train ticket from a yellow vending machine at the station. Train companies are encouraging people to switch to e-tickets on the grounds that they are more convenient and better for the environment. You can even print your eTicket before arriving at the station. It appears news reported in recent days caused some confusion. To verify your identity, go to > and then upload your photos. . Please have your ticket ready for inspection. Apr 26, 2023, 6:26 PM. Yes, break of journey is permitted as per the restrictions applied to the ticket you have purchased. Simply show the eTicket barcode and your ID to the conductor. Screenshots of eTickets cant be used to travel. You can also use it to print out your own physical copy of the ticket for personal records. train When you get to the station, scan your etickets on either a ticket reader at the gate, or with one of our colleagues at the station who will scan your ticket. In order to access your e-ticket, you will need an internet connection to either download it to a wallet app, or to access the attachment in your confirmation email. It is best to check the ticket in the My Tickets section prior to arriving at the station; this will also ensure the ticket can be loaded if you lose signal. When you get to the station, open our app and go to My Tickets. All you need is the Trainline app.For more information visit: https://www.thetrainline.com/information/mobile-tickets Handy tips and features of mobile train tickets: Once your mobile ticket is downloaded, you dont need an internet connection to activate or use it.You can cancel or change your mobile tickets exactly like paper tickets. Hold the square barcode against the illuminated surface to your right. If you're on the app choose 'Download a mobile ticket' as your delivery option, if available, or 'deliver as eTicket' if booking on the website. If you're on the app choose Download a mobile ticket as your delivery option, if available, or 'deliver as eTicket if booking on the website. Purchase and receive your e-ticket on your phone2. A standard one-way ticket between Miami and Orlando starts at $79 and goes up to $149 for a premium seat. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. Then ask an NS employee for help. You can still find your eTickets in your online account. and our Yes. Are Chinese Train Stations Ditching COVID Test Requirements? The new ticketing gates at Shanghai Hongqiao station. Choose these when booking your journey with us and scan them directly from your phone, no need to queue at the station or print. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. For all information regarding refunds and change of journeys for all ticket types. One must validate just the ticket that one doesn't book (the ones for regional trains). Get the latest travel updates, plan your trip and get tickets on the go. . E-tickets are tickets you can print out at home or download onto your smartphone or tablet. Got a question about buying eTickets? Use your smartphone with a data or Wi-Fi connection to open the confirmation email you received at the time of purchase and access your e-ticket link (s). By using the site, you consent to the use of these cookies. How to buy an e-ticket. Electronic ticketing service is also being offered at select intercity lines, including the Beijing-Shanghairoute. But the case of a 72-year-old woman, who bought an e . Read more: Travelling by train in the Netherlands >> Find a hotel at Schiphol Airport Amsterdam >> Transit hotels inside Schiphol Airport >> To validate your train ticket you need to check-in. This may require the Guard to handle your mobile phone. Good news for frequent train travelers in China: You no longer need paper tickets at select train stations across the country! Another sign that Hong Kong's borders to the mainland will open soon. eTickets are available to buy through our website or app. Here are the 45 first-phase stations currently offering digital-only ticketing: And here are the 48 second-phase stations currently offering digital-only ticketing: A selection of other stations that are pilotingor have implemented the system: Here are the intercity lines currently trialing a paperless ticketing system: The list of participating stations and lines will constantly change as the paperless ticketing system is implemented nationally. Open the eTicket PDF on your mobile device. It can all be done online! Customers who cannot show a valid barcode ticket will be treated the same as any other customer unable to provide a ticket. Please have your ticket ready for inspection. Contact Us | As a result, the process of checking your card may differ from what you are accustomed to, as the conductor may ask you to remove your card from your wallet or telephone case. With over 60,000 people per week saving time at the station by travelling with mobile train tickets. An eTicket is a ticket that's stored on your phone as a barcode and scanned at the ticket gate. Customers don't even need to print tickets, as you can easily book and use tickets with the Trainline app. If you get stuck, ask a member of station staff for help. Work for Us | eTicket An eTicket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates. Please note: you can only pass through the gates indicated by a green arrow. Find the ticket collection window at a railway station -> Pass the security check -> Find the right waiting area to wait in -> Line up to have your ticket (s) checked -> Get onto the right platform -> Find the carriage that your seat (s)/sleeper (s) is in -> Get on board! You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. I am not sure if the barriers at Hereford have been upgraded yet. If you aren't sure whether you checked in or not, the waiting time between checking in and out at the same card reader is 100 seconds. Registered in England under number: 07934306. eTickets are available for both adult and child fares. How do I use this for travel? Alternatively, you can print your e-ticket and . Give us a call were always happy to chat and see how we can help.Mobile tickets require an Android or iOS smartphone with the free Trainline app to display while travelling. Like paper tickets, one eTicket per person travelling, per direction of travel (if a return ticket). Most of the time you'll need to buy your ticket before getting on the bus, usually at a tabacchi, newsstand or bar, or at the bus station ticket window. Then youll pass through security before making your way to the platform. It's as simple as 1,2,3 1. At that point your e-ticket is marked as used and further scans will not work.
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