huntercombe hospital maidenhead huntercombe hospital maidenhead

At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. Start your Independent Premium subscription today. Her mother told us: "The restraints themselves were often brutal, lengthy and painful. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. The Huntercombe Group has been aware of serious criticisms for years. It shouldn't be open. Being here has really changed my life for the better. The government must learn lessons from its past failings in order to protect patients.. I like being here with Active Care Group. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. She said: "When I look at that photo now it makes me really, really angry and just so desperately sad that a child can do that to themselves and that that can be allowed to happen. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. The incident is being investigated by Thames Valley Police and the CQC. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. Your feedback can help improve the quality of service, and can also help other patients. 0000068264 00000 n This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? The provider of this service changed. Ellie Morgan started this petition. Good My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. The catalogue of concerns and the criticism of Huntercombe is something which Tori Titheridge finds deeply disturbing. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. Some young patients were given sleep drugs not licensed for under-18s. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. Mental health hospital placed in special measures, Serious crash near Heathrow shuts M25 - live updates, Council reveals exciting Windsor events for Coronation, In the Dock: Drug and drink drivers latest in court, Changes to popular Bracknell restaurant, pub conversion progress in plans submitted, Why time on your own can sometimes be good for you, Bracknell and Wokingham road closures during the coronation weekend, More than 20,000 Russians dead in Bakhmut, US says, Dua Lipa and Penlope Cruz arrive on the Met Gala red carpet, France May Day protests leave dozens of police injured. In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. The DHSC was approached, but would not comment specifically on sexual incident allegations. Click here to view our latest report & rating. If there was as little as one mouthful left, the girl would have a nasogastric tube fitted (which went up the nasal passage, down the throat, and into the stomach) and would be given the equivalent of that same meal all over again. Huntercombe Hospital, Huntercombe Lane South,Maidenhead, is a specialist child and adolescentmental healthinpatient service, including psychiatric intensive care units for young people. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. Read about our approach to external linking. Amber is now supported by her parents and her sister Zahra at the family home. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. Having struggled with mental health from the age of 12 after experiencing trauma, in 2017, aged 15, Steph was admitted to Huntercombe for intensive therapy that she did not receive. contact IPSO here, 2001-2023. 0000010172 00000 n We have a dedicated team ready to assist you with whatever you need. Jane's care was examined in a subsequent independent review shared with Sky News. We draw on a wide range of evidence to help inform how we treat and support every young person we care for. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. Did this woman die because her genitals were cut? NHS England and the Thames Valley provider collaborative have been approached for comment. SL6 5LH. A mental health hospital for young people must still make improvements in several areas, inspectors have said. Maidenhead, Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. I started struggling more with eating. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. . I dont blame the staff, there simply werent enough of them and they werent well trained. 0000003319 00000 n 0000015017 00000 n It's very, very serious". She blames the care she received for the deterioration in her condition, describing how she was restrained. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. Looking at our testimonies as a whole, a pattern emerged of complaints about over-restraint and concerns of inadequate staffing. Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she said. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. Follow BBC South on Facebook, Twitter, or Instagram. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. Why not be the first? The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. 0000033836 00000 n NHS England paid Huntercombe almost 190m in the years since 2015. When patients tried to get help from the nurses station, they were ignored. The Fullers are far from alone in making these shocking assertions. there are some services which we cant rate, while some might be under appeal from the provider. Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". 0000011256 00000 n I dont want it to happen to anyone else.. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. She says: If Id had proper care and compassion, I dont think I would have felt so helpless. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. We remain committed to providing the best possible care for our patients., Elli Investments, which owned the Huntercombe Group until 2017, said: We are deeply shocked and saddened to hear of these distressing patient experiences, which failed to meet appropriate standards of care, and it is important that these incidents are fully investigated., Bonnie, however, fervently believes closing the hospital is the only way to prevent other young people suffering. During one visit, she found Bonnies face was really swollen. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. It was a place to which she went to get better. huntercombe hospital Maidenhead to be shut down ! I was dragged into the feeding room and then held down. This is about childrens human right to be kept safe. Were here to talk to you about any care needs you may require. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. Bonnie says: I got too scared to eat. Bonnie stopped communicating and would often walk out during their visits. As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. I am appalled to hear that there are ongoing police investigations against Active Care Group staff regarding the sexual assault of children in their care. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. That was certainly the case for Bonnie. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. Farewell NHS Covid app but is the pandemic actually over? Nikki challenged the methods used to treat Amber, but says she wasn't listened to. 0000007338 00000 n There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". I was dragged into the feeding roomand then held down. She falters and cant speak. Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. The Huntercombe Group was taken over by Active Care Group (ACG) in December 2021. We don't rate every type of service. Those ads you do see are predominantly from local businesses promoting local services. Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. There's no need for the service to take further action. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. They'd do it in communal areas. It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. What it looks like. Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. And I don't think I'm the only one. We will publish a report when our review is complete. No rating/under appeal/rating suspended What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". "I get flashbacks of everything that happened. Now after my rehabilitation I am not only going back home, I'm going back to work. 0000001376 00000 n She quickly discovered that the rules said patients had to eat a whole meal within half an hour. Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. It has been rated good by Ofsted and is a registered exam centre. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. Part of the Daily Mail, The Mail on Sunday & Metro Media Group, PrettyLittleThing - Offers on women's clothing, Get inspired by the newest styles and offers, Click through for ASOS promo codes this Autumn, Spend less with Missguided's exclusive codes, Treat yourself to offers on make-up and accessories, Check out the latest Wayfair sale to save on furniture. The postcode to use for the Sat-Nav is SL6 0PQ. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. The hospital has since said it plans to reopen as an adult unit. 0000096222 00000 n The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. . An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . And it's care which the NHS is paying millions for every year. 0000011966 00000 n Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". inaccuracy or intrusion, then please The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels. 0000108229 00000 n The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. SL6 0PQ, In Huntercombe lies on the south-west edge of Slough, towards the south end of Burnham parish. Alice, now 18 years old,says during that time she learned new ways to self-harm. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. Is climate change killing Australian wine? She said it led to her making "an attempt" three or four times a day. What it felt like and obviously the individual things that happen whilst you're there. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. But what we will be seeing is the tip of the iceberg.. And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. The waiting time for psychology and family therapy was six weeks and there were "too few" specialists employed at the hospital. Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". Taplow, 0000068194 00000 n "I saw the children whacking their heads. Bonnie refused to tell her mother what had happened. Are you sure you want to delete this comment? If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. She says it led to her making "an attempt" three or four times a day. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Your information helps us decide when, where and what to inspect. She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. If you are in the US, you can call Rainn on 800-656-HOPE (4673), Join thought-provoking conversations, follow other Independent readers and see their replies. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. Figures obtained from the NHS show that Huntercombes Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to Englands child and adolescent mental health services (CAMHS) over the past four years. The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. She blamed the care she received for the deterioration in her condition, describing how she was restrained. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. Data returned from the Piano 'meterActive/meterExpired' callback event. Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. the service isn't performing as well as it should and we have told the service how it must improve. Words cannot express how much that means to me and my family. A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. She explains how she was let down by Huntercombe Hospital in Maidenhead, Berkshire. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. The review, shared with Sky News and published in 2021, was highly critical. The regular inspections carried out by the CQC since then have raised serious questions over care. Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. the service isn't performing as well as it should and we have told the service how it must improve. They asked lots of questions about Bonnie, and it was a huge relief.. She launched a formal complaint which led to an independent review of Amber's care. we have taken enforcement action. I'd fall asleep sometimes. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. 0000026117 00000 n 0000000016 00000 n Mia's mother told us she never received an apology from The Huntercombe Group. 0000107933 00000 n I started hurting myself.". Note: this article is the subject of a complaint from the owners of Taplow Manor in respect of the number of sexual safety incidents reported. Join thought-provoking conversations, follow other Independent readers and see their replies.