princess ezair phone number princess ezair phone number

Announcing Our 2023 Cruisers' Choice Award Winners! Does anyone know the number for EZ Air that you call if you have any problems? Air payment is due on the date of the final cruise payment not at the time of air booking. I check other private website for air flights and they are the same as Princess schedule. You can't use travel points to purchase your flights. I would love some advice and for someone to tell me this will all be ok!! Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? I suspect that a lot of what @CineGraphicsays could very well be the case. The agent first said that the ticketing would happen 45 days before departure to which I said it's something like 35 days right now. Here are 3 reasons not to book cruise line air. It was their schedule change that caused your issue. By Restricted fares are non-refundable and must be paid in full at the time of booking. #1. It could be the airline not informing Princess. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. Announcing Our 2023 Cruisers' Choice Award Winners! It seems as though Princess has no say or control over EZAir. Not that unusual especially now. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step on board. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Air charges are fully refundable until 54 days prior to departure. no cash back). Restricted. Kudos to your wife for not giving up and making them actually do their job. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). Does anyone have a direct number for ezair? Its so expensive now. The OceanReady Process. I just discovered this isnt Princess fault. Restricted fares are non-refundable and must be paid in full at the time of booking. no cash back). By I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. Announcing Our 2023 Cruisers' Choice Award Winners! Posted October 6, 2018. Anyone else been through this - what should I expect that Princess will do? Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. This is a dedicated phone number, not the Princess contract number. Princess has no control over seat assignments, and any changes are at the discretion of the airline. Fees apply within 45 days. From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. No fee until 45 days prior to departure. 24844 Avenue Rockefeller, Valencia, CA 91355-3467. Powered by Invision Community. Their price is lower than the airlines,that's why I am asking. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Licensing Information: The confirmation number that we were given doesn't work any more. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. Air charges are non-refundable (e.g. And we love Air Canada. If you leave next Monday then your flight should be ticketed. Then search the flights and if you find the combination you are looking for,you will see the option to select it which in turn will cancel your originally chosen flights. I flew early to wait for the ship. I clicked the modify option to see if it was ticketed. This is a dedicated phone number, not the Princess contract number. Sometimes we'll book two days before if there's a chance of experiencing jet lag. 1No charge penalty until 45 days prior to departure for Flexible fares only. #3. Click here to reload the page in order to enable certain features. We are dealing with the same thing with a Delta flight on May 29. I demanded a supervisor and am still holding. At this point, this flight is no different than any other ticket that you purchased on your own. Delta is a mess. We are onboard the Regal Princess and today visited Messina and Taormina on the island of Sicily, Italy while on our two week Mediterranean Cruise. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. But Delta never told me, I found out myself after their latest ridiculous flight change. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. Since often posts are about problems with services I thought I would post about when it worked well. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. Until - suddenly - the original flight route was back. Contact Us: Princess Cruises Contact Us Customer Support and Information Live Support & Info Bookings and general support Australia: 132488or 1300 551 853 Bookings and general support New Zealand: 0800 780 717 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. You will also lose any seat selections you originally made in both directions, even if the flight to Southampton is the same. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? Dress Code and What to Pack for a Cruise. Yes, to change one way you have to change both. Air charges are fully refundable until 45 days prior to departure. They were probably busy making corrections for people leaving in the next two days, hence your long wait time. I recently used EZair for a Alaska cruise and land tour. Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. I just talked to Princess & verified those numbers. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. Call delta. Department you're calling Customer Service. We booked EZair as we got in on the free gratuities and free air deal. Get personalizedsuggestions based on when and where you sail. In our case, Princess hasnt updated there flight schedule with the airline schedule. It also offers Late Arrival Protection something not offered by other major air booking websites. In the case of a flight cancellation, it depends on how close to flight date the cancellation occurs. Click here to reload the page in order to enable certain features. Fees apply within 54 days. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. They are both correct. 3,000+ Club. I would rather be the one in control of my flights. Phone number to dial 800-774-6237. Thank you very much. We will now be paying for a flight we will not be. Average wait. This definitely sounds like it could all be attributable to Delta scheduling. Plus, you'll find a host of other exciting benefits: See for yourself! I fly almost 100% Delta. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, you've always chosen Princess Cruises for its service and dedication as The Consummate Host. Does anyone know the number for EZ Air that you call if you have any problems? You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Three phone calls and nearly 4 hours invested and our entire party is rebooked on Air Canada with appropriate flight times. We decided to use EZair because of the discount Princess was offering on flights. Navigate phone maze to a human Press 2 then 3. The flight was changed a week ago thur.princess said they couldn't help until it showed on their site. They will put you on hold while they call the EZ Air folks. Common Questions and Topics. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. You may call us toll-free at 800-545-0008. trbarton, January 21, 2019 in Princess Cruises. Outside of the United States and Canada you may reach us at 661-284-4410. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Call picked up by a real person YES. Call center hours 24 hours, 7 days. I went to the Delta site to check to see if I could get better seats (DH and I were not sitting together and would like to be). 19952023, The Independent Traveler, Inc. Announcing Our 2023 Cruisers' Choice Award Winners! Princess representatives are available to answer this emergency en route line from. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Lesson learned - you gotta really push back! Air payment is due on the date of the final cruise payment not at the time of air booking. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. You should always check with the airline directly for any changes. Best time to dial 2pm. Air charges are fully refundable until 45 days prior to departure. I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). Flexible fares can be canceled up to 45 days before flight or cruise whichever is sooner, as sometimes you are flying to your destinations days before the cruise departs. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). 4,411 posts. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! And I really wanted to get to Guernsey.). They were of absolutely no help. I've read all the horror stories, but out flight is only 1-1/2 hours. Airlines are cancelling flights like never before. Then after pushing her further she said to call the main Princess number. The numbers are also listed on your boarding pass. Princess MedallionClass FAQ. By This type of last-minute problem is the very reason we always book a room in the departure city for the day before. Business Incorporated: 4/7/1959. Air Canada has changed one of the flight times 3 times. It has been like this for the last month now. I had to check to make sure I hadnt posted this in my sleep! Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. Air charges are non-refundable (e.g. 1. In our case, Princess hasnt updated there flight schedule with the airline schedule. Im glad that this ended up working out for you! A week later it's til hasn't changed so I called united. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday. They will put you on hold while they call the EZ Air folks. Option #2: Search by Phone Number . If your flight is cancelled or you have a last minute emergency,how would you get through to them? Click here to reload the page in order to enable certain features. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours. It has been like this for the last month now. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. Call-back available YES. Allowed. Princess has no control over seat assignments, and any changes are at the discretion of the airline. I have Air Canada booked through EzAir for August. Future Cruise Credits (FCC) Travel Documents. I just ticketed yesterday, got my seats, and ready to go. Princess EZair - Flights for Your Cruise - Princess Cruises The Easy Way to Book Flights for Your Cruise Enjoy customized suggestions based on when and where you sail, low prices with flexible fares and the reassurance that we'll get you to the ship. We used Princess for air reservations on our recent Baltic cruise and vowed to never make that mistake again (mostly bc we couldn't check in early / use upgrades on intl flight and had barely enough time for a connection) but the price was probably better than what we might have otherwise found. They are both correct. Something happened to me . Announcing Our 2023 Cruisers' Choice Award Winners! 1k. And I really wanted to get to Guernsey.). On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. Travel Tips 13.5K subscribers We are onboard the Regal. I'm not sure whats up with Princess these days. No fee until 45 days prior to departure. Because one way of the flight was changed, they ended up canceling both of them before my TA got new flights rebooked. . Thanks for posting those numbers. OH-Go Reds #6 After having spent hours on hold to solve other problems that Princess created already this year I said that I'm very disappointed in Princess customer service and she apologized but then said there was no way for me to contact them directly. I tested this out this morning with other ticket agency and they show the same as Princess. RDC1 4.4k December 20, 2010 #3 Posted April 28, 2017 Murray said: Does anyone have an email address for. These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. So after reading your post, I decided to go for it and got on chat with Delta. Tom AF-1 12.4k March 4, 2007 Cincinnati. To learn more, contact us or see your Travel Advisor. This is just what I needed. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. I do not believe you can contact Princess EZAir directly. EZAir eventually rebooked me(first I had 4 hours waiting on hold with Delta )onflight to Bermuda to catch the ship, was given option get to Bermuda 2 days early and pay for hotel myself since I did not have travel insurance or fly laterto catch ship day it is to arrive Bermuda to save on hotel. I have never been able to call them directly. I believe if you booked your cruise in US dollars, the EZAir fares will also be priced in US dollars. They are both correct. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. 1-800-774-6237. ? So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. I just talked to Princess & verified those numbers. So I went to our reservation today and when looking at info on our flights booked with EZ Air for our cruise departing next Monday, I kept getting an error message stating our flights had changed and we would be notified. Not that unusual especially now. Thanks for posting those numbers. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. Two weeks ago I had a flight on AA changed 48hrs before the flight. My guess is that Delta changed the times and thats what you were seeing before the ezair department even had a chance to change flights for you. Powered by Invision Community. more often than not you can get a correct answer to your question from any kindergartner rather than a Princess employee who answers the phone! October 10, 2009. Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. They were of absolutely no help. Cancellations will incur a 100% cancellation fee.. Air payment is due on the date of the final cruise payment not at the time of air booking. Powered by Invision Community. Powered by Invision Community. Air charges are non-refundable (e.g. If the flight is more than 24 hours away then you will most likely be rebooked by the airline or EZAir, last minute cancellations or emergencies you are provided an enroute delay number to call in your travel documents/travel Summary. After hours support is available in the event of en route delays.