stayforlong manage my booking stayforlong manage my booking

We will be taking stay for long to task when we get back to the u.k. tomorrow. The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Fecha de la experiencia: 01 de enero de 2023. We would like you to please provide us with more details regarding your concerns. Need Help Getting More Stayforlong Codes? Please access our Customer Support Portal. See you soon Best regardsStayforlong Team. Ill defo use them again, Hi Jr,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Eu tive uma experincia. Companies can ask for reviews via automatic invitations. What have you learned to make travel easier? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. You can use their name or ATOL number to confirm that they hold a current ATOL licence. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. The hotel address appears in the confirmation email that was sent at the time of booking. Your current language is English (UK). I had to arrange alternative accommodation urgently and had to ask for at least an apology. Copyright 19962023 Por contra, indicar que el ambiente decadente de su decoracin en general y la falta de mantenimiento de la habitacin asignada en particular no le hacen merecedores de tanta estrella. Each time they promiss us that the will check it but still nothing. Companies can ask for reviews via automatic invitations. AL FINAL NOS VIMOS OBLIGADOS A PAGAR UN ALOJAMIENTO POR NUESTRA CUENTA EN EL MOMENTO PORQUE LOS NIOS ESTABAN DESTRUIDOS. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. Free cancellation available You can choose rates Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I should of known when I received a message from my bank asking me to authorize a suspicious transaction. Check the information on your booking confirmation. Cualquiera puede escribir una resea en Trustpilot. We use dedicated people and clever technology to safeguard our platform. We were very apprehensive at first because of the reviews. The worst agency to work for when booking accommodations as when something goes wrong with your booking like in my case the description of the accommodation was misleading and they promised for a refund but still not paid anything and it has been more than 6 months now. We booked a hotel stay through them and had multiple charges on our credit card! From our experience I would highly recommend it! FINAL UPDATE I have just returned from my 10 day stay in Mexico. Everything went very well. No worries with the booking or the hotel. I received th Are you a partner looking for the extranet login? I lost out on $456. X card without telling me when I made a reservation with them, and also apparently did not tell the hotel either.I paid the hotel only to discover that Stayforlong had billed my credit card as well.They are "disputing" the dispute and refuse to refund the charge. Companies can ask for reviews via automatic invitations. Email back stayforlong again asking for explanation where I was told that hotel wont have confirmation till 5 day before my journey, where I said NO and I forced them to confirm this with hotel also I had to attach my full conversation with the hotel to stayforlong. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email. WebStayforlong: Hoteltilbud i 3 eller flere ntter De bedste hoteller til din ferie Indtjekning Udtjekning Sg Jo flere ntter, jo bedre er prisen Bliv lngere og f bedre rabatter Du kan betale senere. All turned out ok and would use again. Stay away they are fraudulent and will take your money! Tambin nos aseguramos de que todas las reseas se publiquen sin censura. You have good chance to sleep on the street. And It gets worse in the last couple of months. WebRe: stayforlong.com 3 years ago Save Booked a hotel.Less than 4 weeks before departure I have received an email to say Sorry we have booked you into a BB by mistake. Can you please provide us with your voucher number and the last four numbers of the credit card used and your full names.Thank you.Best regardsStayforlong Team. Hi V. Walters,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. Hi was your booking with stayforlong legit? Not worth the slight savings to deal with their poor service. !No es la primera vez que contratamos vacaciones a travs de Stayforlong. decided to make them the center of our efforts. Luckily we saw all the charges a few days before our stay. I took a snap shot of my booking confirmation and it was clearly showing that pay later option I had choose Yet they were saying otherwise.Unless its some error created by network on the web page.So it started on a bed foot but absolutely enjoyed the whole hassle free holiday experience. Hotel was great, clean and we have had an amazing stay. Fecha de la experiencia: 06 de diciembre de 2022, Hice mi pago y reservacin por esta aplicacin y nunca registr en el hotel tuve que hacer una reservacin directamente por la web de hotel y hoy en da sigue la disputa y reclamo con el banco para que me reintegren mi dinero cobrado en mi tarjeta de crdito, Fecha de la experiencia: 29 de diciembre de 2022, Hola okerio rivero,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. Log in to view your trips Tailor your Emirates experience Theres so much you can do with our booking management tool and you can take control of your journey in just a few clicks. Weve been waiting months for a refund but I thought maybe letting people know how to actually get ahold of someone would at least help someone else. Horrible, DON'T EVER BOOK from here. As always, we are here to help you through the process. Stayforlong were actually very nice and helpful and it was all sorted. We would not stay again. Was the best holiday ever- thanks Stayforlong. If I could give them a zero I would! Fecha de la experiencia: 05 de enero de 2023. I asked for my hotel confirmation number 3-4times and all the code or number they gave us was all fake ones. Last year we booked a 2 week package holiday to Cancun which was for August this year. accommodations so they can live long-memorable experiences. Claim your profile to access Trustpilots free business tools and connect with customers. We offer competitive rates for long-term stays because we believe these types of holidaymakers The rest of the staff were extremely pleasant. I booked accommodation in June 2020 last year and Im still waiting for a refund. This company should not be operating and their customer service is beyond poor. My card couldn't be processed on their end to lock in my room for the remainder of the reservation. 20 emails to resolve my trip and if I would not react as I did probably I would have to sleep on the beach with my family. They habe received all the information needed apart from the last four digits that I didnt get the option to add.-Hi,Its been a year now and we still have not received any refunds. Stayforlong is a real fraud. Also left with 1 room I don't want, which has not been refunded even though I pad extra to allow me to refund. De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. Editor, Marcus Herbert. Everything was absolutely ok, no problems with booking, payments and communication. Do not use. Seat Reservation. Disappointing experience. They withdraw money from your credit cardwhen you arrive at the hotel, 15 days after they have taken your money, the hotel has not received any payment! Review and reliability of stayforlong.com . Still fighting for refund. There's just something wrong with the whole set up and trust me I dug my heals in on this one. Hi Maryrose OjinnakaThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Error: After a week of waiting, the resort confirmed they had no reservation for me and didn't work with Stayforlong and had never heard of them. Genuine company. Not a good company and terrible customer service. Do NOT Trust!Charged me over 8,000 for hotel accommodation which was cancelled months in advance!The hotel in the Seychelles, didn't charge a penny, but this lot, charged my Amex card in Full. TOTAL QUE NOS DEJARON EN LA CALLE EN CUBA EN UN PAS QUE NO ES EL NUESTRO, SIN NISIQUIERA PODER CONTACTAR CON UN TELFONO DE EMERGENCIA PARA ESTOS CASOS O UN CORREO QUE TE RESPONDIESE O SOLUCIONASE EL PROBLEMA EN EL MOMENTO. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas. Would absolutely not go near them again! This is why our team works hard to shake the They charged me, the stay was confirmed after 2 days and having both STF & Hampton inn Yonkers on a 3 way call. No, to update your reservation email please contact us directly by phone at. The safe deposit box was large enough to accommodate a lap top. WARNING! I have never used this company. !I still haven't received my refund!!! I received a confirmation email with the details and a booking number. I booked a hotel in Antalya for 9 Night. Hi Mark Swain,Thank you so much for your review.We sent you a private message in order to have more details about your booking. See you soon Best regardsStayforlong Team. It did saved us some money booking with them :). Called, emailed, and no response.Was conned out of over 900. Customer service awful: a different person on every email, with no one reading the chain. Report to ombudsman. Fecha de la experiencia: 01 de febrero de 2023, Dear Eva,Thank you so much for your review.We are sorry to hear about the inconvenience we have caused you before your trip to the holiday. Reservamos un apartamento, estaba confirmado y pagado llamo al resort la vispera para concretar la entrega de llaves y resulta que no tenamos la reserva hecha y estuvimos 24 horas antes del viaje con la angustia de que no tenamos alojamiento y estaba complicado para encontrar otro apartamento. more. I booked on a high season in a 5 stars resort in RAK, the price was perfect & i found the same options which i choosed in my booking (Sea view + Half board)Thanks. This is why our team works hard to shake the Had to find a number for them on google and didn't answer when I eventually got a reply they said they would help but never heard from them again.Made a claim against the transaction. Booking.com. Todo el proceso on line de seleccin de hotel, fechas, disponibilidad, pago fue sencillo y gil!Lo contratado fue realmente lo servido y finalmente el precio fue muy ajustado.La verdad es que vuestro modelo me parece muy apreciable! WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. No gym, No fancy bathroom facilities, including a bath with a jacuzzi, No separate shower area, No. Sem qualquer problema. After making the booking (on a cancellable rate) - I called each of the hotels to confirm that the booking has been made, and that the room types were correct.I understand there is some negative feedback on this website however, I absolutely did not experience anything of the sort. If it seems too good to be true, it is. For immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. Awful. Choose your currency. Two weeks before holiday emailed stayforlong to confirm reservation they replay with hotel reservation number, so Ive checked with Hotel if they have my reservation, hotel response was no they dont. We have more than 70 million property reviews, and they're all from real, verified guests. Companies can ask for reviews via automatic invitations. This is why our team works hard to shake the I returned from my holiday 2 days ago and I am still not received any effective communication from them! Would not trust them. Trying to get refund for a booking they charged for and sent an email next day that it wasnt confirmed while keeping the payment. AVIOD!!!! I had a reservation no SH15913948 and I paid it all in advance . Tuve muy buena experiencia.Cogi hotel de 4 estrellas con ustedes en Montreux,Ginebra,donde los hoteles son carisimos,por un 75% menos.Llame para comprobar que la reserva se haba hecho,y efectivamente.Cuando nos hospedamos all,solo tuvimos que pagar las tasas,que fueron 45 euros,las cuales me haba informado Stayforlong que se me cobrara.Durante la reserva,llame a un operador,de la empresa y fueron muy amables.Volver a reservar con ellos sin duda.Me ahorre muchiiisimo dinero,siendo un lugar carisimo. Cancellation and final payment options were offered one week prior to departure. Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. travel industry, developing new products and connecting our travellers with the best Long story short I called the hotel and stayforlong a few times. Despite numerous correspondence back and forth over the last year I still have no date for my refund despite specifically asking. The more nights you stay, the greater the discount will be. On 27th June I received a message informing me that they had tried to collect 774 from my account but it was declined because I had directed my bank to reject any payment attempt from them since I don't trust this company. travel industry, developing new products and connecting our travellers with the best Fecha de la experiencia: 15 de abril de 2023. Anyone can write a Trustpilot review. Only after that hotel staff tell me, that just got confirmation from Stayforlong. After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. You will need the email used at the time of booking and your Itinerary number. Very bad service and I might take legal action . It could however be that the third party has yet to notify the hotel of your reservation/name. All rights reserved. I ended up feeling like they were a little shady, but the absolutely came through with the reservation and accommodations I booked, and were fairly prompt to respond. After securing what seemed a to good to be true deal at a five star resort in Mexico at a Hotel that was unavailable on most other sites or too expensive on others, Stayforlong were able to offer me what appeared to be the impossible. Hotel did manage to contact stayforlong the next day and all was sorted!Granted, we were lucky the person on reception was amazing, could have been a different story if he wasn't! Sign up and we'll send the best deals to you. TERRIBLE COMPANY. I pointed out that they had not provided the service that they were contracted to perform. Nos han dado un desayuno suficiente.Lo malo: colchones muy incmodos se les notaba los muelles al dormir. They will also lie to the bank saying they provided your with a service. Avoid booking with them if you do not want to lose money or to have your holiday spoiled!My story is very similar to what other people experienced with Stayforlong. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Luckily, I double checked directly with the resort and it turned out Stayforlong never actually reserved my stay. They billed my Am. CD player etc etc etc. I was sceptical as the hotel was alot cheaper than other providers and semi expected trouble at check-in after reading reviews. Thank you for being in the travel market. Definitely going to book with them again :), We have paid the amount for a hotel in Mallorca for one week. Communications is poor, "hit and miss", very slow, ineffective and useless, basically, if your booking goes well, no worries, but if any problem, then you will regret using a cheap site. Speak directly with the travel company you booked with. Red flag! Las empresas pueden solicitar opiniones a travs de invitaciones automticas. They refunded one room but wont refund the other. Good price but I cant make a partial payment since of any card that I have tried to add. They said they would check it and did nothing. We use dedicated people and clever technology to safeguard our platform. I have not received the hotel confirmation number (HCN). Stay away from this website. Empresas sugeridas en base al historial de navegacin de los usuarios. Find the answers you From all the booking websites the worst. reward holiday makers with the best hotel offers the more nights they stay. I would give ZERO STARS if it was an option! reward holiday makers with the best hotel offers the more nights they stay. See you soon Best regardsStayforlong Team, Dont trust stayforlongTheir web site provided misleading information about the distance between the Hotel ( Hilton convention) and centre point as 300 yards that is why I did the booking, on my arrival I found that distance 3 times longer , not only that but also it was up hillAs an old man in my 70s I protested that But nothing could be done I had to pray in the hotel as it was very difficult to go to the Haram MosqueI have the medical reports as a proof that I suffered heart attack as result I have, Hi Essam Bedir,Thank you so much for your review.We sent you a private message in order to have more details about your booking. As their website kept crashing, we had to enter the information multiple times, and when we booked, the dates reverted to the current month. I have no idea how this company has any good reviews thats probably a scam too! We are sending this email to you to inform you that your request is currently in progress. A: We love long holidays | We are a hotel reservation website, specializing in 3 night stays and over. After booking flights they cancelled one of the rooms. Hey:) any update on your trip? I booked a stay at the Embassy Suites in Palm Beach Gardens, FL through these folks. Trabajamos con especialistas y tecnologa avanzada para salvaguardar nuestra plataforma. I chose to use Stayforlong due to their cheaper prices for hotels. ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. There are two smaller restaurants which you have to book a table for, the food in both those restaurants where not the best. Y no ser la ltima!! Total scam of a company, if you like getting conned then book with this company.Had endless problems with them and had to call customer service on many occasions, didnt realise that they were charging me 2 per minute for me to chase them for their incompetence. I went ahead and approved the payment with my bank. Report then block them on the site. Here are 8 tips for writing great reviews. Hice una reservacin a un hotel en Miami ayer para el domingo aun no aparece la reservacion en el hotel por favor necesito el equipo de stay for long responda, Fecha de la experiencia: 25 de abril de 2023, Hasta el momento todo ha estado bien , responden al momento mis correos , cuando haga mi Check in en el hotel les dire mi experiencia, Fecha de la experiencia: 28 de abril de 2023, Era mi primera vez reservando con Stayforlong, pero la experiencia fue super buena, siempre mantuvieron la comunicacin va mail y me respondieron mis dudas, Fecha de la experiencia: 24 de abril de 2023, Hola Angel,Estamos muy contentos de que todo haya ido bien y que sus vacaciones fueron geniales. I called the hotel to confirm and I was told there was no booking. I have been in contact with stay for long for 5 weeks now. This is a fraudulent travel company never use them! The staff were pleasant and friendly but the whole hotel needs a complete and total refurbishing to reach international standards. Hi Charlotte Boye,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Stay away, awful service, flight cancellation for Florida, can't go, paid deposit for hotel, will not refund me.They take your money and run, no customer service, no empathy. Absolutely disgusting service by this company , I booked a reservation with them for a hotel stay for my wedding , due to Covid this had to be postponed and changed to a later date , I informed the hotel directly who were happy to make these changes then spoke with stay for long who had already taken payment for my stay at this point and was informed payment would be made to the hotel. Travel companies must advertise if the trip is ATOL protected in the details. Hotels attract better customers because they are holidaymakers who stay more nights. Fecha de la experiencia: 06 de abril de 2023, Hola Carmen,Estamos muy contentos de que todo haya ido bien. are the most valuable, and so do the hotel owners. That was unsatisfactory.I had to go to the credit card company for help. I am very surprised by all the negative reviews. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. WebBook your hotel in Manage with Stayforlong. Don't know what's happening on there booking system but entered the correct dates then when I had confirmation it booked a totally different date. Explained this on the phone to stay for long who are now saying they are unable to downsize my room and are in contact with the hotel for modifications ( hotel has confirmed no contact has been made regarding this booking only by myself directly ) in the end I request a refund and say I will deal with the hotel directly and guess what they have to speak to their suppliers who conveniently dont deal with customers directly and they also wont guarantee a refund yet I am getting emails saying booking and payment confirmed . Luckily, my credit card company have disputed the payment. WebGreat hotel offer for longer stays. Verification can help ensure real people write reviews about real companies. I typically never write reviews, but Im sick of these fraudulent companies taking innocent peoples money!! STAY AWAY! Here are 8 tips for writing great reviews. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. Ms informacin sobre otros tipos de reseas. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to You will need the email used at the time of booking and your Itinerary number. Three or four emails later, no feedback on their supposing investigations with their booking team. Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. Ist were a really scam. are the most valuable, and so do the hotel owners. I Thank you.Best regardsStayforlong Team. Looking to receive a 1600. never use them again, bad company. Hi john kay,Thank you so much for your review.We sent you a private message in order to have more details about your booking. They have now told me I have lost my all together. Ive seen a lot of bad reviews about this company but my experience was very positive, I had to cancel my holiday because of COVID and I got a full refund within 2 days. I've done the research of the hotel independently before, so wasn't surprised how it looked etc. So I have to pick my favourite child and leave the rest behind? !This company is absolute scammers. I wrote to stayforlong that it didn't say anywhere that it could happen, but have never heard from them. Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. WebStayforlong | 18,397 followers on LinkedIn. We also ensure all reviews are published without moderation. V. what you will actually get. Retrieve your booking to change or cancel your flight, view/print your itinerary, request an upgrade, add your passport info, check in and much more. They are politely saying would you like to cancel your booking, and confirm you wont get a refund? They held you responsible Stay forlong for not informing them , Im pretty sure we didnt get the room we booked however the one we got was ok. Dear Aidas Karalkevicius,Thank you so much for your review.We apologise for the inconvenience we have caused you. We've sent you an email so you can complete your subscription. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. On arrival in Rhodes, none of this was true, we had booked a twin room, and had to argue at reception for one, a double was supplied!! I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. Bathrobes were supplied in every room. Hotels attract better customers because they are holidaymakers who stay more nights. The only thing this company appears to be good at is destroying people's hope of a stress free holiday. That's how we know our reviews come from real guests who have stayed at the property. Thought this price was too good to be true and I was right, made the reservation and paid and when I received my voucher it was for 12 days later. Fortunately my husband had the details on his phone . Your cancellation policy can be found under the Reservation Details and on your confirmation email. I booked accommodation for July 2020 last year and Im still waiting for a refund. WebThe stayforlong site looked quite reliable. Flitwick manor had no confirmation of our stay. For questions please contact our Support Team at 855-956-2201 or by email at [emailprotected]. Where did you get images of bathroom facilities? We were supplied pictures of bathroom facilities before and after booking. Fecha de la experiencia: 12 de enero de 2023. Thank you.Best regardsStayforlong Team, First of all when I booked my holiday it was giving options of book now and pay later on decided day.Even that I have picked the option payment was taken away straight away. El hotel, de lujo. Le enviamos este correo electrnico para que nos proporcione la direccin de correo electrnico y el nmero de cupn y sus nombres completos para que podamos ayudarlo ms.Gracias.AtentamenteEquipo de estancia prolongada. Please do not book with this company!! Ofertas de hoteles para largas estancias. Stay for long sent me mail saying its cancelled due to supplier mistake and they will refund me my money This cause me lots of problems with my family and it's not professional to do this .