This organization takes all complaints to the Board of Directors, who determines whether or not the company adhered to the organizations ethical standards. Mary Valley One Card Team took 1 month time to file a complain with the VISA team on 12th July 2022 and send me return mail that my dispute will be solved on 12th Aug 2022. Power outages, voltage fluctuations, or property damage caused by hurricanes, weather-related conditions (such as lightning, floods, extreme storms, heat or winds) or other acts of nature, Damage caused by the negligence of a third party (someone not employed by FPL). I am writing you regarding Florida Power and Lights (FPLl) deposit policy for residential service in Paln Beach County, Florida. Viking Utility opened a hole in my front yard and, it is my assumption that, in doing so they affected a pipe that contains an electrical cable that runs from my house to a street light pole in front of my property. Desired outcome: It has made this intersection very dangerous. Florida Power & Light [FPL] - restore power, Florida Power & Light [FPL] reviews & complaints. On April 18th, 2018 Viking Utility, an FPL Contractor, came to my house (located at 9802 NW 58TH CT, Parkland, FL 33076) to fix a problem that was caused by an AT&T contractor that has been placing underground fiber cables in neighborhood.