You can call the contact centre on 0344 335 0109 when youre in the UK or +44 (0) 20 7937 0280 when youre overseas. As you can store 23 currencies on it, the card is convenient if you travel regularly or are taking multi-destination holidays. 2277 0 obj <>stream Max daily cash withdrawal 1,700 PLN The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. Max daily cash withdrawal 500 USD Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. Just activate it and go. Download the Post Office Travel app from the Apple App Store or Google Play. If you have enough to pay for your item or have less than you should have in your account, call the contact centre. The current exchange rates are displayed during the ordering process. Payments can take between 3 and 5 working days. Protect whats most important to you from your mobile phone to the future of your family. Less than clear on almost all of the pre-paid travel cash cards sites is what happens when the card expires. Please make sure youre using the latest version of your internet browser. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Passports. You can easily top up your Post Office travel card online or using the app. Alternatively, you can move the funds using the "Transfer" icon on the free Post Office Travel app (App Store, Google Play) or "Transfer to another wallet" icon if managing your account online. Stansted Airport Currency Exchange: Should you exchange money at the airport? Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Note: We do not offer this service for customers applying for a passport card only. If you do use your card in a country with a local currency that isnt supported by the card, youll be charged a cross-border fee of 3%. Well refund 100% of the holiday money you bought from us if your trip abroad is cancelled. If you order your card online it will be delivered to your home address in two to three working days. What happens when a Post Office Travel money Card expires? The Post Offices terms and conditions list a handful of situations in which you shouldnt use your card. All they need is your card number. See where the prices have changed most over the last year. Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. We will always try and offer the best rate, subject to this criteria. A margin added on top of this makes the rate worse for you, so youll get less EUR, USD or whatever other currency youre exchanging. No, you dont have to move money. Its contactless to help make safer payments. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Please note that this is not a secure way of sending information. Bring a valid passport, UK driving licence or valid EEA card as ID, Call us to report your card lost or stolen, or to ask us another question, Make sure youve got everything you need before going away. The question is, how do you get your hands on a travel card? Only when the transaction was complete did I realise I'd been given 1.03 euros per pound on my 100. 0 . If obtaining a refund for cash only the original currency purchased will be accepted. You can make transactions wherever the Mastercard Acceptance Mark is displayed. A refund will only be given for the full amount of currency purchased, both receipts must be for the same currency amounts and there are no refunds for part of a purchase. Min 50 / Max 500: 10,000: 300, but varies per currency: Inactivity fee: 2 per month once card expires. I rang to order a new one and asked why It hadn't automatically been issued. Cards ordered online and in-app should arrive within 3-5 days. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . If we cannot verify your identity we cannot proceed with the transaction. Protect whats most important to you from your mobile phone to the future of your family. 0207 937 0280. A second board next to the counter said 1.09 with a slightly higher rate for the travel card. We aim to process all refund requests within two weeks of receiving them. The easiest way is to use our mobile app. raffo50 said: My Post Office Money Travel card was only valid until May 2021 and I hadn't received a new one . Don't trust us with your crypto: introducing transfers. For convenience, you can also add it to Apple Pay and Google Wallet. By email at info@postoffice.travelmoneycard.co.uk. When your card has expired and no replacement card has been issued your account will be closed. You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency. Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. No. We will move the money to Sterling every time you pay for something. If we dont offer that currency we recommend that you load pounds Sterling on to your card. Max daily cash withdrawal: 17,000 THB If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees are . Evidence of holiday cancellation may be required in order to obtain a refund. A breach of these requirements may result in a criminal prosecution or a monetary penalty. We use an identity-checking service to accomplish this. Plan your getaway with travel essentials including travel money, insurance and documents. Please note that your credit card provider may charge a cash advance fee for buying travel money. Wise only ever uses the mid-market exchange rate, with no mark-ups or margins. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. We encrypt your payment info so your real card numbers wont be shared with retailers. 0000002676 00000 n Give us a call to let us know your trip has been cancelled and that youd like a refund of your travel money purchase. Apply for passports, licences and permits, get documents certified, your identity verified. You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. Max daily cash withdrawal 1,700 AED The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK. Plan your getaway with travel essentials including travel money, insurance and documents. If you're going to a far flung destination to see the sights or soak up some sun, browse our long haul report to check prices in advance. Max daily cash withdrawal 600 CAD We have listed all available currencies and their associated withdrawal limits and charges below: EUR euro You can load any of the following currencies on to your card. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. 0000002533 00000 n If after that you still want to change your currency back to sterling, well buy back leftover currency notes commission-free if you bring your original Post Office receipt. N7yR!N#,"4-)PYAaKqlT{h1 An option is available to obtain currency the same day, providing that there are branches in the local area that have sufficient currency stocks to fulfil your order. After you've activated your card, you can manage it using our Travel app or a web browser. Keep an eye on the official Post Office rates on their site or use their travel money card app to monitor it. Max daily cash withdrawal: 1,700 AED You can also make contactless payments for small amounts, although different countries have different rules and limits for this. Most of those locations can also take your passport photo. In the UK you must complete a cash declaration form if you plan to take out (or return with) 10,000 or more, or the equivalent in any currency, in cash (notes and Travellers Cheques). For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. 0000000016 00000 n Max daily cash withdrawal 1,500 TRY You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Jt@AD$: B5wHz2PM`X It is not intended to amount to advice on which you should rely. In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. . Curve is secure. Max daily cash withdrawal: 700 AUD Whichever way you choose to order your card, don't forget to activate it once it arrives. A travel credit card offers travel-specific benefits. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . S @1>qKs6I HC@eu;b$ syV , 6::8p; We recommend that you load the currency of the country that youre travelling to. A monthly maintenance fee of 2 will be deducted from your GBP balance 12 months after your card expires. A travel card is a type of credit card that is specifically designed keeping in mind the needs of a traveller. We offer a range of postal services to send, collect and return items, including regular sender services. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Withdrawal charge: 7.50, SEK Swedish Krona The Post Office Travel Money Card can be loaded with up to22 currencies at any one time. Withdrawal charge 30 ZAR. See full information below, which is applicable to all currencies available on the Travel Money Card. Prior results do not guarantee a similar outcome. Go to any Post Office location. Youll be given instructions on how to do this in the welcome letter delivered along with your new card. The Post Office Travel card is a prepaid Mastercard that you can load up with up to 23 currencies. If you are in the UK, you can contact on 0344 335 0109, if outside the UK then +44 (0) 20 7937 0280. There are a number of reasons why we may not have been able to verify your identity, such as the following; In order to comply with card issuer, banking and crime prevention requirements we must be able to verify your identity. Max daily cash withdrawal: 450 EUR If you love visiting far-flung places, however, you might need a card that supports more currencies. Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. When your card has expired and no replacement card has been issued your account will be closed. Neither is constantly having to work out where to get the best exchange rates. Withdrawal charge: 8.5 AED, AUD Australian dollar Yes, you can. below). This is the rate used when you sell unused currency back to us and is different to the rate at which you purchased currency from us. This includes things such as identity checks, where a company confirms the details you have provided are correct. Max daily cash withdrawal: 110,000 HUF Max daily cash withdrawal 6,500 ZAR The Wise card will automatically convert your money to the local currency at the mid-market rate when you spend, for just a small conversion fee. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Post Office is prohibited from carrying out certain activities if financial sanctions apply. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. Your order will always be delivered to the card billing address you entered when you placed the order. But these times may increase if theres large-scale disruption to our operations, such as we experienced during the coronavirus pandemic. Theres only a small fee to pay for the conversion, or its free if you already have the currency in your Wise account. Post Office and the Post Office logo are registered trademarks of Post Office Limited. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. xa}r * First name. If you are buying currency and paying by card then you will need to bring one of the following; We cannot accept anything other than one of these documents. You will need to provide personal details during the order process, but you don't need an account login. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. This includes unmanned petrol pumps, toll booths and on board cruise ships or aeroplanes. A guide to USD cards for travel to the United States from the UK, including fees, exchange rates and how prepaid travel cards work. If you bought your travel money from Post Office and find yourself in this situation, you can rest easy knowing youll get every penny back. We provide a range essential financial services, from savings, borrowing to money transfers. Withdrawal charge 7 TRY, ZAR South African Rand With Curve, youll get access to the real. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Read about fees, exchange rates and freezing a lost/stolen card. Max daily cash withdrawal: 6,500 ZAR You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations. The app is another great feature, letting you top up and manage your money on the move. Max daily cash withdrawal 3,250 NOK When placing your order, you select the collection/delivery date of your choice. This lets you do a range of tasks like checking recent transactions, view your PIN, transferring between currencies, topping up, freezing your card and much more. Western Union international money transfer, Orders placed Monday Friday by 3pm are available the next day, including Saturday for collection from a branch or home delivery, Orders placed after 3pm are available the following working day, including Saturday, Orders placed Monday to Friday by 9am are available after 11am the same working day, Orders placed Monday to Friday by 2pm are available 2 hours after the order is placed on the same working day, Orders placed Monday to Friday after 2pm are available the next working day after 11am, Orders placed on a Saturday, Sunday or bank holiday are available the next working day after 11am, Valid UK or EEA photocard driving licence, It could be because you have recently moved, or changed your name, It might also be because you may not have a permanent residential address in the UK or that the details on your identification do not match the details that are kept on record for you.
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