We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, Exciting water sports and thrilling water parks, Royalton Fit: a modern fitness center with instructor-led classes, Swimming pools, swim-up bars, and lazy rivers, Unlimited reservation-free dining, local and international liquors. Extra-person charges, as well as all other property charges, are the responsibility of the Marriott Bonvoy Member and are not included in the Award Redemption Stay. Travelers are subject to not only the cancellation policy of each specific hotel, but also the specific type of rate that's booked. When evaluating offers, please review the financial institutions Terms and Conditions. Our unwavering promise to you, our valued partners, is to continue delivering exceptional, luxurious and Safety-Assured Vacations to our guests. This benefit is subject to availability on the day of arrival and is limited to the Member's personal guest room, at no additional charge. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. 2023 Royalton Resorts. All Rights Reserved. If the reservation was booked at a qualifying rate, then yes, you will receive Elite Night Credit providing you personally paid for and stayed in the room. If you fail to cancel by the designated time on your booking confirmation, fees may apply and will be charged to your form of payment. Group bookings, including weddings, are subject to group terms and conditions. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. As a result of the recent increases in COVID-19 cases along with the omicron variant, the following cancellation policy goes into effect immediately for all Oasis Hotels & Resorts properties: Individual Reservations: Cancellation Policy. Our chefs will prepare international delights while a splash park, casino, and spa stir the senses. These adults-only boutique resorts feature everything necessary to create relaxing, romantic moments including exclusive la carte restaurants, bars and crystal clear pools. Now, its standard cancellation policy applies to nonrefundable bookings. Discover and book Arrival Transfer: From the airport to the Royalton resort on Tripadvisor. You should always review the policies of each individual Best Western hotel before booking. His work has been featured by Fast Company, The Associated Press and The Onion. Social distancing measures Lobbies with safe social distancing. Senior Writer | Travel rewards, point and mile valuation, data analysis. Here, you can enjoy the best of Montego Bay. Their policy is you can change a booking but if they are sold out they cant (even though you have a room). 2023 Royalton Resorts. Set along a Caribbean beach, it has gorgeous ocean . Arrival Transfer: From the airport to the Royalton resort cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. You could also try doing the amendment yourself online by logging in to your reservation on the Expedia website. Changes to reservations will be accepted up to 24 hours of arrival time without penalty. An Autograph Collection All-Inclusive Resort & Casino. Naturally, her travels always involve a fitness component, including a week of cycling up the coastline of Vietnam and a camping trip to the Arctic Circle, where she biked over the sea ice. San Diego, California 2 27 Hotel Refuses to Honor Their Written Cancellation Policy Review of Royalton Riviera Cancun Reviewed June 1, 2018 I booked a stay for June 13-22, and I need to shorten it to June 13-18. Find a cancellation policy that works for you. We uphold our employees to the highest standards of health and safety. Get more smart money moves straight to your inbox. Blue Diamond Hotels and Resorts Inc. All rights reserved. Blue Diamond Hotels and Resorts Inc. All rights reserved. Our signature All-In Luxury facilities and world-class services are unparalleled, so every day is filled with excitement and every night is one youll remember. In response to the COVID-19 pandemic, many hotel and vacation rental brands adjusted their flexible change and cancellation policies, similar to. Imagine a table for two or for your closest family and friends set right on the beach, where the calming breeze and the sound of waves set the tone for an intimate evening. If the first agent can't help you, try elevating things up the Expedia food chain. Results are subject to any local regulatory actions and are independent from Blue Diamond Resorts. Elevate your getaway by upgrading to Diamond Club room categories offering exclusive amenities and services. I am willing to pay their change fee of one night's stay. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. The cost for extra persons can be found in the Summary of Charges, during the booking process. However, Expedia says the hotel is sold out, so they had to call the hotel and make the change. Enjoy the privilege of your own private suite in our exclusive Chairmans accommodations, fully outfitted for living, dining, celebrating, and indulging in lifes most precious moments during your travels. Please note that this policy does not apply to Group or Wedding bookings, see below for our Group Booking Policy. This new-generation, all-inclusive resort offers travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. But now, theres no longer a blanket coronavirus cancellation policy for new reservations. As we prepare to welcome back guests to our award-winning resorts, we would like to share with your our enhanced health, safety, and cleanliness protocols. Epic Travelers "club presentation" at The Fives ? All high-touch surfaces on our properties have been identified and will be sanitized continuously throughout the day. Award Redemption Stays at All-Inclusive hotels cover the cost of the All-Inclusive Package for up to two guests, which includes, but is not limited to: Standard food and beverage, for up to two people. This two-bedroom suite is adorned in upscale dcor and offers privacy for families, places to gather and lounge, and the pinnacle views of our resort from each room. We believe everyone should be able to make financial decisions with confidence. Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed, rain shower, high-speed Wi-Fi, and a balcony or terrace. You'll end up paying for the four nights you're not using but there's nothing stopping you leaving the resort prior to your planned departure date, should you choose to do so. Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Please carefully review the applicable cancellation policies of your booking. This protocol ensures the thorough sanitation of all guest touchpoints in rooms, including remote controls, doorknobs, hairdryers, closet doors and drawers, temperature control thermostats, lamps, telephones, toilet flush handles and water faucet handles, ensuring that every high-touch surface is disinfected. The hotel reserves the right, at its discretion, to modify the room rate a guest must pay for a reservation to reflect the correct guest count, including children and their ages at the time of check-in for such reservation. Marriott Bonvoy Award Redemption Stays must be booked directly through Marriott direct channels. Enjoy Royaltons signature All-In Luxury concept, where you can lounge by stylish pools with convenient wait service and indulge in unlimited reservation-free dining at gourmet restaurants. Also, if you used a third-party travel agency like Orbitz or Hotels.com to book, you will likely need to call that company (instead of the hotel brand) to change or cancel your booking. Royalton CHIC Punta Cana Resort & Casino is the ultimate destination for social vacations, whether youre planning a getaway with friends, a bachelor/bachelorette party or a romantic retreat with your special someone. For your convenience, please inquire with the Guest Services Desk upon check-in at your resort to help guide you to the laboratory staff and book an appointment for testing within three days of departure. Never miss a sporting event while on vacation. For nearly 10 years, we have delivered exceptional vacation experiences to our guests, anticipating their needs and ensuring that when they stay at Blue Diamond property, they will be cared for like part of our family. Built for discerning travelers, this modern resort features the Diamond Club for a higher level of service and tranquil pool, beach, and dining areas for guests over the age of 18 only. The charge for each person is mandatory, as it covers the inclusions when staying at Royalton Luxury Resorts. However, this does not influence our evaluations. Bookings for all destinations (except Cuba) [CDATA[ Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar while dining on traditional pub food and celebrating with premium drinks. All financial products, shopping products and services are presented without warranty. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Then, dive into a world of activities, water sports, pampering spa treatments, poolside cocktails, unlimited dining, and nightly entertainment with plenty of activities and dedicated clubs for the kids. An Autograph Collection All-Inclusive Resort. For more information or questions about reservations, please contact help@bluediamondresorts.com. . Imagine a table for two or for your closest family and friends set right on the beach, where the calming breeze and the sound of waves set the tone for an intimate evening. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. What are the cancellation policies? Cancellation policies vary by brand, and even among properties within the same company. Suggest cancelling with Expedia. Strict hygiene protocols for resort staff will continue to be enforced, including a thorough cleaning and sanitation process at the staff entrance from hands to footwear, the use of personal protective equipment (PPE) such as gloves and masks, rigorous and frequent hand cleaning with an alcohol-based hand sanitizer and maintaining physical distancing rules. I'm at the end of my rope with this hotel. . Pre-qualified offers are not binding. Enter the total number of guests . Instead, youll have to adhere to the standard cancellation policy, which isnt exactly standard at all, as Best Western reservation cancellation policies vary by location. Best car rental flying into Cancun and driving to PM for 6 n, Price of trip to Isla Mujeres from Excellence Riviera Cancun, Now Jade Riviera Maya vs Now Sapphire Riviera Maya, Ceiba del Mar to become Desire Pearl Resort, Excellence Playa Mujeres vs Excellence Riviera Cancun. Note that Diamond Club categories are not available through redemption, only regular bookings. AS HG explained in post 1, its probabky because to change they need to cancel and rebook but they are sold out of their allotment of rooms so there is no guarantee they will get that room back. Plus, enjoy access to the sprawling water park just a short walk or shuttle away at Royalton Splash. If you really cant get a room at (ta && ta.queueForLoad ? Our partners cannot pay us to guarantee favorable reviews of their products or services. Royalton Blue Waters Hotel offers an unique accommodation in a busy area of Montego Bay. Onsite food and beverages are included in the room price (some restrictions may apply). To ensure a seamless check-in experience, you may be contacted by the property concierge after your reservation is made to confirm the number of people on your reservation. Start each day comfortably refreshed in anticipation of the adventures to come. We recommend booking a free cancellation option in case your . There are so many ways to play in Cancun. To provide Safety-Assured Vacations, signage and informative messages will be displayed throughout common areas and in-room TVs to reinforce the importance of following recommendations to protect the health and safety of both guests and employees. According to the cancellation policy, I can cancel or make changes to my reservation and pay a fee of one night's stay. 2023 Royalton Resorts. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. Blue Diamond Hotels and Resorts Inc. All rights reserved. Read more. Treat your loved ones to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. If you're looking for flexibility, choose one of those options, even if they are more expensive than advanced purchase rates. Theres something for everyone to enjoy, from the fun-filled kids club and teen lounge to the lazy river and on-site water park. Our All-In Luxury experiences at exceptional locations make our resorts award-winning traditions for everyone to enjoy. From continued enforcement of basic hygiene practices to implementing new and updated protocols to protect our employees and guests from the spread of harmful pathogens and germs, our hotel teams are trained and empowered to keep safe, take care, and be smart while delivering Safety-Assured Vacation experiences to guests. My brief experience with Expedia's custom service personnel is that English is not their first language, so it's quite possible that the person you previously spoke with didn't understand what you were trying to do. It can be requested on arrival and is subject to availability on the day you check out. In a previous professional life, he wrote comedy until a nomadic lifestyle and a lifelong obsession with saving money turned his attention to travel rewards. 2023 Royalton White Sands. Please allow up to 10 days following the completion of your stay for any earned Marriott Bonvoy Points to post to your account. Set on the stunning shores of Uvero Alto Beach, this adults-only resort offers a range of exciting activities day and night, including themed pool parties and nightly entertainment, plus gourmet dining options at stylish venues. Located just steps from the beautiful shores of Bavaro Beach, Royalton Splash Punta Cana Resort & Casino offers fun-filled getaways for kids and kids at heart. Our signature All-In Luxury. Where can I find maps of Puerto Morelos businesses and resorts, Top $150 or less things to do in and around Puerto Morelos, Airport info , online entry forms, and transfers to your resort, Browse all 27,838 Puerto Morelos topics . Explore flavors from around the world at our stylish restaurants and enliven your getaway with a cool drink from one of our walk-up or swim-up bars. Please include a note or special request during the booking process. As our guest, enjoy full access to one of the Caribbeans largest water parks plus tennis facilities and more at our neighboring Royalton Splash Punta Cana Resort. 2023 Royalton Resorts. Enjoy Royaltons signature All-In Luxury concept throughout your stay with exclusive Hideaway facilities and amenities. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. In contrast, the Super Strict 60 Days means you must cancel at least 60 days before check-in. Resort Map Awards and Recognitions Additionally, most hotels allow you to change or cancel up to 24 hours before your arrival day. All Rights Reserved. Unlimited reservation-free dining, international and local liquors, Royalton Fit: A modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Stay at 1, play at 2 with access to neighboring Royalton Punta Cana resort. All financial products, shopping products and services are presented without warranty. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Testing will be carried out by a third-party medical professional in a designated area of the resort and can take up to 72 hours to be delivered. Re: Royalton Riviera Cancellation Policy - HELP 4 years ago Save Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches, mysterious cenotes, and wondrous Mayan archeological sites. Bookings for all destinations (except Cuba). Royalton Grenada is located on the beach. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, or rooms with special amenities. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. If I request a high floor or a specific building, will my request be accommodated? And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Guests who book selected room types, such as Diamond Club room categories, will receive featured brand options by property. Lead Writer/Spokesperson | Travel, credit cards. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Dresses, skirts, long pants, shoes, Capri pants, elegant sandals / Men, Long pants, collared shirts, casual shoes, formal Bermuda, dress sandals. Preferential reservations in la carte restaurants, Exclusive beach area with dedicated bar and waiter service, Personalized check-in and checkout at the lounge, Selected premium drinks menu available in lounge (some restrictions apply), Exclusive discounts on spa treatments and services (some restrictions apply). . $150 toward spa treatments (six $25 coupons for individual use only; cannot be combined) $60 toward wine purchases (three $20 coupons for individual use only; cannot be combined) $45 toward wine purchases (three $15 . How can I help the children of Puerto Morelos and give back something to the village? All Rights Reserved. i very much doubt that any hotel is sold out in June, it is low season here.
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