One of the most popular Goalrilla accessories is the LED hoop light. Cierra was in touch the first business day of the new year to setup an installation time. Great service and great hot tub! We'd only had it a few years, but from my experience with warranties I expected we'd have to cover the cost of repairs. Type. 0000006369 00000 n Made me very happy!! The backboard is designed with Revolutionary technology that helps absorb the shocks and reduces the shakes after dunking. The winds werent even that strong. This certainly makes it easier for players to know which height they are playing at. When in doubt seek Recreation Unlimited out. 0000032806 00000 n This is unfriendly and disappointing even in this inflationary environment during summer of 2022, but dont mention it! The city is located at . Do you offer Goalrilla replacement parts? 5-star experience all around for our new hot tub. %PDF-1.2 % She replied with, " there is no way to provide proof of something that did not happen. Focal 110 Rue Sommeiller, Chambry, ara 73000 . Free shipping. 0000025502 00000 n B2253 Rim (Goal Assembly) Price B2253 Backboard Price B2253 Board Arm Prices B2253 Post Prices B2253 Actuator Price B2253 Hardware Kit Price These exceptions are noted on the product pages. We know you stop at nothing, so you deserve Goalrilla; the training equipment that allows truly replicates the in-game experience. Jackie was great to work with. Great service and timing to get a Goalrilla installed! Your purchase is protected by Norton with $10,000 ID Theft Protection, $1,000 Purchase Guarantee and $100 Lowest Price Guarantee. CRANK HANDLE This replacement crank/actuator handle with a pull pin allows you to adjust the height of your Goaliath basketball rim on your basketball hoop with ease. This basketball hoop replacement actuator handle is compatible with the following basketball goals from Goaliath: Prodigy (B2255W), Ignite (B2256W), and Warrior (B2257W). An online search led us to Recreation Unlimited. Subscribe to receive updates, access to exclusive deals, and more. They called ahead to let us know when they would be there. All Rights The new goal looks great. I have tried to get them to fix the situation and they are unwilling to accept fault. The first model had a 72" x 40" backboard supported on a 6" x 6" X 10" post with a 3 overhang, h bracket supports and a medium weight rim. 0000008966 00000 n No issues. $50.00. The installers arrived first thing in the morning. What do I do if I am missing parts? Example: we assumed the bubble panel was included but post installation we learned it wasnt. Our price match guarantee only applies to brand new, in the box, delivered product. No one has to miss out on the fun! The basketball goal looks great! The Silverback replacement crank/actuator handle with a pull pin allows you to adjust the height of your basketball rim on your basketball hoop with ease. We were in it the next night. I purchased a 60" Goalrilla basketball goal on December 30, 2020. Reserved. So great to have such a great business right here in Noblesville, IN. We had a fantastic experience and our boys love their new basketball goal. The CV54 features a 54" x 38" " tempered glass clear view backboard. We LOVE our new shed from Recreation Unlimited! The pin is removable to restrict access to the basketball goal height adjustment mechanism, so you can prevent others from changing the height of the goal. We never said that!! Linear Actuator Teardown! Will continue to use their services for life. Still best place around to look for sheds and play equipment for children. They had what I needed at a price that I liked. I was really disappointed when we called about it being blown over how nobody really tried to figure out what went wrong and told us sorry about your luck. This replacement handle is compatible with the SB54IG, SB54, and SB60 basketball goals from Silverback. Slide Actuator Sleeve (#15) over Actuator (#16) and place Actuator Cap (#13) on top. . 0000033645 00000 n A great transaction. The handle is the part of the actuator that allows you to raise and lower the height of the rim and backboard on most* Goalrilla models. No complaints! 2023 Goalrilla. Show us how you use your #goalrilla and tag @goalrilla in your caption on Instagram and your photo might end up in our feed! Slide Actuator Sleeve (#15) over Actuator (#16) and place Actuator Cap (#13) on top. Searching their website led us to the Enamour Spa in the Fantasy line. 0000001427 00000 n COMPATABILITY This crank handle is compatible and goes with the SB54IG (B5400W), SB54 (B5401W), SB60 (B5402W), and SB60 Ghost (B5409W) basketball goals from Silverback. Price matching is at the sole discretion of BaksetballGoalStore.com and its employees, and may not apply to special sales and promotions, including, but not limited to Black Friday. This is laughable in my experience. Pole pads are available in square, universal, or deluxe varieties. All Rights Reserved. Buying your authentic basketball hoop replacement handle and parts from the trusted manufacturer ensures you are in good hands, and you will not have to worry about issues in the future with your product. college board geomarket map Great for keeping goal at 10 feet for commercial use or keeping your teenager on track at home for playing competitively. 2. All Rights 0000021119 00000 n We bought a playground just two years ago and they installed it. REPLACEMENT PARTS Buying your authentic Goaliath basketball hoop replacement handle and parts from the trusted manufacturer's website ensures you are in good hands, and you will not have to worry about issues in the future with your product. Turnaround time was quick and we had plenty of notice for the install windows. I was looking for a shed and had been pricing them. Great for keeping goal at 10 feet for commercial use or keeping your teenager on track at home for playing competitively. Recreation Unlimited did an amazing job building our shed. Our Services Professional Assembly and Repair Services for Any Basketball Goal In-Ground Hoops It is important that adjustable and fixed height in-ground goals are properly installed. We ordered a Goalrilla basketball goal and they gave us a free basketball to go with it! My experience with them was great. The products and service at Recreation Unlimited is exceptional! Please call us at (800) 689-0281 to start a price match today! Well done, and thank you all. We chose a custom build-on-site due to space constraints in our back yard. Noblesville, IN 46060 | (317) 773-3545 The Yard Guard does exactly that it protects your yard (and flower beds) and helps keep the ball in the field of play. To purchase a replacement rim/goal assembly please use the link below. 0000003996 00000 n Our hot tub was ready ahead of schedule! NEW, Box is in bad condition! Highly recommend Angela at RU, she was so kind, educated us, not pushy and got us a great deal. Check out our FAQs for quick answers and our entire Resources section for more detailed information. They are very attention and pay attention to details. This is a direct add-on kit that can be bolted on to your new CV60 or CV72 basketball system. on. REPLACEMENT PARTS Buying your authentic basketball hoop replacement handle and parts from the trusted manufacturer's website ensures you are in good hands, and you will not have to worry about issues in the future with your product. We said we believed it was included and we want to reach an agreement where we can meet in the middle, a very reasonable request like not charge anymore in install or cut the cost down because we are adding more items and are going to be returning customers, but that doesnt matter if Alicia, the GM woke up on the wrong side of the bed that morning.When I spoke with my sales person post installation I agreed to around $5-600 in additional charges to get the bubble panel on our set and change couple things but Instead they want to charge an additional $299 to install. Chambry (UK: / b r i /, US: / b e r i /, French: [bei]; Arpitan: Chambri) is the prefecture and largest city of the Savoie department in the Auvergne-Rhne-Alpes region of southeastern France. Actuate your basketball hoop's rim up and down and set up your hoop at the desired playing height. Do yourself a favor and past this company up!!!! See Figure 4. When I purchased my hot tub the sales rep told me I would need a dedicated 20amp run and a 20amp outlet. From the moment I walked through the door to the shed being placed in my yard, the team at Recreation Unlimited answered questions and provided information I needed. wonderful cant wait to have the hot-tub in our backyard. All Rights We love the Stiles Bros. library we purchased from Recreation Unlimited! Kaitlyn was phenomenal to work with and installation was fast! Will recommend both Jackie & Recreation Unlimited to anyone interested in a new spa. STBLZRTechnologysignificantly reduces the shake and returns the hoop to its static, resting position quickly. Shatter Proof Backboard Rim Combo, Orange/White, One Size 530 $19999 FREE delivery Fri, Apr 28 Or fastest delivery Thu, Apr 27 More Buying Choices $168.05 (10 used & new offers) Alicia claimed, "they buy in large quantities so Hot Springs doesn't package them." Under the same ownership in the Indianapolis area for over 25 years, Recreation Unlimited has become a trusted provider of everything you need to make the most of your outdoor living space. Nice Job. $184.99. Text messages for scheduling was super easy. Got it installed in no time and the gentleman explained in easy terms how to maintain it. Overall experience was very good. A couple of phone calls to ensure it was what we were interested in and we were ready to buy. *****. 2011-2015 Hyundai Sonata lock actuator, door handle, window replacement Rust . I will always recommend this company! Sport/Activity. Accessories are shipped via UPS/Fedex ground. At worst, they "fell off the bed of a truck and repackaged for sale," or they're used, rendering them ineffective.DO NOT ORDER FROM THIS COMPANY. They were very informative throughout the entire process. Fri, 16 Sep, 2022 at 9:02 AM. . Rim Net Replacement ; Pole Pad Lettering ; Afterhours Email. The Spa Aqua Comb is uniquely designed for the shallow pleated cartridge filters used in most hot tubs as well as larger swim spas. Color. She told me her hands where tied and this is what she has to go through. Even though I had done research, there was some data I couldn't find, they were still there to answer those questions as well. The process was painless and organized. At Silverback, weve created a lineup of affordable and versatile basketball hoop the whole family can enjoy. I would highly recommend anyone to work with her! Best purchase I have ever made! Finally decided to take the "plunge" and went to Recreation Unlimited. These thick, durable pads easily attach to the pole and are designed to last for years to come. However, they found what they could control and worked their hardest to get their customers taken care of. mandatory definition in black's law dictionary; lost red light camera ticket suffolk county. Reserved. The pin is removable to restrict access to the basketball goal height adjustment mechanism, so you can prevent others from changing the height of the goal. 0000031871 00000 n GOALIATH Victories are earned before game day. The playset is very high quality and looks beautiful in our backyard. to, Worldwide shipping available Goalrilla GS In-Ground Basketball Systems with. They love it!The folks at Recreation Unlimited were extremely helpful when I called to order and accommodated my schedule to pick it up at their showroom. Company made it impossible for a return/refund said follow up with warranty from company even though I refuse to trial another product from the company. Thank you.Russ Terito. CRANK HANDLE This replacement crank/actuator handle with a pull pin allows you to adjust the height of your basketball rim on your basketball hoop with ease. Sheila made the process easy and is very knowledgeable about the products. Recreation Unlimited is the absolute go to place for basketball hoops, trampolines, and playsets. We are so thrilled with our new hot tub. They did a great job! Very patient through all the questions. Thank you! He took extra time to make sure everything was right on the install and was very thorough in his explanations of maintenance and features. No maintenance is required to keep the actuator functioning properly. Loved their service! I am very pleased with Recreation Unlimited. Nope dont even bother with them. Installation was scheduled through text messages which I love! goaliath replacement partspennsylvania state police sert. Not the best place, not the best prices, and there was a dead roach in one of the hot tubs. We had looked in our area (2 hours away) and couldnt find anything we really liked. Definitely would recommend Recreation Unlimited. Great customer service and set up with them was easy. My hot tub is recessed below my deck so I have a removable framing around it. Overall a wonderful experience, will definitely be returning to Recreation Unlimited for future outdoor shopping. Brands; Frequently Asked Questions; Playing Goal Installation; Owner's Manuals; Blog; About States; Reviews (800) 689-0281. I was astonished when the next day, instead of a call back, I received a text message that said this was not their problem and to contact the builder of the home! 5 Stars! We look forward to helping you get the most out of your hoop! 0000002492 00000 n Great experience here. The Goalrilla GS72c (model B5001) was originally introduced to the Goalrilla line up in 2011 as the Goalrilla GS72 B4001 the answer to a box store version of a 72" goal. Jackie was wonderful. ? but dont question it, We asked the GM to work with us and at least meet in the middle as our sales lady made it seem like it was an unnecessary charge I even asked Alicia , the GM and she said leave it on is what Sheila, our salesperson said when we inquired about the additional charges, referring to the additional install fee. Our accessories are shipped via UPS/Fedex ground. Like all Goalrilla goals, the actuator handle on the GS54 makes it easy to adjust the goal from 7.5' to regulation height 10' in just a few seconds. Jackie in sales was kind, professional, easy to work with and helped us find the perfect fit. This will create an issue as water levels fall during normal operation.I reached out to Recreation Unlimited and spoke to my salesperson and they deferred me to the voicemail of the service department. Professional, prompt, friendly, and helpful. My son hasn't stopped playing on it and keep lowering it to 9ft so he can dunk, lol. B8401 Actuator Lock Assembly Price. The CV54 incorporates welded ultra wide-span arms to offer an unobstructed clear view backboard and a welded steel board frame for the ultimate in rebounding. Written by my husband because his review wont post.. see below. It was so difficult to find much selection in 2021, but we found the perfect hot tub at Recreation Unlimited. This process was Great and Extremely easy to complete. His estimate came out to be $1200 ($250 in materials, $950 in labor). B2250 Hardware Kit Price . (We originally were quoted 490 then it went up to 800 when upgrading. Our price match guarantee only applies to brand new, in the box, delivered product. Here are some of Goalrillas training equipment that can be used to help you achieve your dreams. 0000005218 00000 n See Figure 15. "Our friendly and knowledgeable team members are dedicated to your satisfaction." SPONSORED. 0000006118 00000 n In StockUsually Ships in 1-2 Business Days. Where can I purchase Goalrilla replacement parts? Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE, Introducing New Goalrilla Fixed Height Basketball Hoops. After some consideration, I responded with what I believed was a reasonable offer: a signed statement from me, my wife, and our contractor (who represents a multi-million dollar company) stating that the gouges were not present prior to Theo's arrival. Although the backboard is not regulation size it is a good size at 60" x 38" Heavy Weight Rim. Pleatco FilterWash is a fast acting fizz cleaning tablet formulated to penetrate deeply into your filter cartridge and remove the accumulated materials. Goalrilla basketball accessories are designed to help you get the most out of practice and game time. Complete GoalrillaTM assembly instructions. Goalrilla Accessories; Goalsetter Accessories; Commercial; Resources. Couldnt be happier. Sign up for sale alerts so you never miss out on our best deals! Transit time is 3-5 business days. And keep your basketball ready for action with the convenient basketball holder that mounts directly to your hoops post. I received no satisfaction for a faulty product that was put together and after first use cracked. Tightening hardware too tight may damage tubing and make adjustment of system difficult. Delivery is curbside and we recommend having someone to help with receiving the product. BasketballGoalStore.com will meet or beat the price of any exact product model sold online! This unique hoop has a 33 x 23.5 backboard that quickly mounts onto your goal post so the action is accessible to even the youngest players. Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. 21/04/2023. Unpack your replacement actuator and install the bottom back onto the ears of the main pole using the original bolt and locking hex nut. If youre looking to upgrade or replace your Goalrilla rim, BasketballGoalStore carries a range of Goalrilla basketball hoop rims including the medium weight rim, heavy weight rim, and 180 breakaway rim. Let this be another reminder that the family owned small business isn't always honorable. This Goalrilla GS54 basketball system simply adjusts the actuator to rearrange the hoop from 7.5' to 10'. or Best Offer. homes for rent in powder springs, ga by owner; Share; Tweet; FreshWater Instant Filter Cleaner contains a spray-and-rinse formula that quickly removes scale, minerals, oils, lotions and other debris from cartridge filters. Most Goalrilla basketball accessories are designed to work with all Goalrilla goals, with a few exceptions. Great price, process, products. Buying your authentic basketball hoop replacement handle and parts from the trusted manufacturer ensures you are in good hands, and you will not have to worry about issues in the future with your product. They have been great to work with on both purchases. Whether it's a thick, cushioned pole pad, or a weatherproof backboard pad, or a pro-style flex rim for additional basketball player safety, or a long-lasting LED hoop light and Yard Guard to get the most out of your practice time, these key basketball goal accessories are designed to protect the goal and its players for years to come. Our accessories are shipped via UPS/Fedex ground. Is it time for an upgrade or looking for ways to play smarter for longer? The spa is great and we use it every night. They dont want to hear your issue nor do they want to be reasonable, they are too busybody . This product does not include the full actuator. Had a sale going on, didnt buy first day. She helped me get set up to get the foundation for the goal and told me not to hesitate contacting her with any questions. His tutorial was extremely well organized and thought out. Train with Goaliath. All went as I was told it would go. Then install the top hex bolt and locking hex nut. This basketball hoop replacement actuator handle is compatible with the following Silverback basketball goals: SB54IG (B5400W), SB54 (B5401W), SB60 (B5402W), and SB60 Ghost (B5409W). Buying Format. Went into show room, checked out a few different options. This was a GREAT experience and will definitely be sending anyone that I know in the market for their products to them.Thank You Again,The Crawley's. If you have younger children who arent old enough to use the Goalrilla goal yet, the Silverback Junior Hoop is a great Goalrilla basketball accessory. Great experience all the way through! "=D^oxn~?e^n}n}&ZA-=(5%gK?O{.7?w?H?po)Ud?B+on99]0?h{Y 4,fQhu@Z|:0!lbdp9cBp!j*5P"]vdZa8%:%)f*i!d)eZzij7*H%Q^bU2="b3iqp$Jh@;OFz~(9$vbp:sa.0I.7r*V1D;KLk'Jt9)F!-g:,>U#MZzsh`2|ThT0M!"Z>!ucQ$"8n8,$Z&ireys&e:0.rrBd%|nS6EN~r6[(5JtQaYu^c"6m'PF,%1zFM1}sH9Egvzf >67X&H`O :h~80db,jt3!rfM9"d_^$S$8P|VM35iH5r&wEcH!t%FTm*)N[iP1bon4qvB&Rn*&d4H{&;+s:2ehd8\DGz,H0, h'jni9&_@Kf^\p^uX0b VTNs,r8E>>VJ?DQ9~2'c[ tAqt.u m",&5;?tUFJW+Kh5vq5e*s7|5N3i@NTrE2TpUpat"an]4ki:87h<7CbK;TY.1,(E!: m2AsL(K}uqN3%z(6U(Zg`69^E,amM3p$3C\S:Op+M&o9!#R. The installation process was smooth and they were even able to do it ahead of the projected date. Let's play! We got a playset from them during a sale and got free installation. You do not need to be home when the goal is installed. FREE delivery Sun, May 7 . We just purchased our second hot tub from Recreation Unlimited! Payments are processed by USAePay. This powerful light attaches to the top of the goal and illuminates the court so play can continue even after the sun goes down. Linzi responded to my email within hours of my inquiry and we got my order placed over the phone the same day. Highly recommend for a simple transaction. giving a tutorial of maintenance, chemicals, and next steps. And of course, you cant play the game without the most important Goalrilla basketball accessory: the ball! We love it. All Goalrilla goals except DC, EI, and DC72EI, Allows you to raise and lower the height of the rim and backboard, pin is removable to temporarily lock height in place. Condition. The handle is the part of the actuator that allows you to raise and lower the height of the rim and backboard on most* Goalrilla models. trailer << /Size 95 /Info 40 0 R /Root 42 0 R /Prev 802842 /ID[] >> startxref 0 %%EOF 42 0 obj << /Type /Catalog /Pages 39 0 R >> endobj 93 0 obj << /S 231 /Filter /FlateDecode /Length 94 0 R >> stream We can provide you with the answers to the important questions that come with choosing the correct system to . No matter the brand, our technicians have service and repair solutions available for your basketball goal. Its not reasonable after we already paid $800+ just in install costs. The delivery team was very good and helped us get everything running. 41 0 obj << /Linearized 1 /O 43 /H [ 1482 444 ] /L 803790 /E 191373 /N 9 /T 802852 >> endobj xref 41 54 0000000016 00000 n The Goalrilla replacement crank/actuator handle with a pull pin allows you to adjust the height of your basketball rim on your basketball hoop with ease. The pin is removable to restrict access to the. Setup and training were also outstanding. Your Price Guarantee. It's been 15 days since USPS confirmed they received my returned item (a week after ordered, within their return policy) and representative, Alicia has twice ignored my refund request.I ordered via Amazon then returned a Hot Spring Spas Freshwater Ag+ Continuous Silver Ion Sanitizer - 2 Pack because it arrived with no packaging, though it was advertised as new w/ photo in packaging. Being a disabled veteran with back and joint issues, I had always wanted a hot tub. I would highly recommend! Excellent experience with Recreation Unlimited. Rims, backboards, and height actuators often are in need of repair or replacement. ADJUST HOOP HEIGHT Actuate your basketball hoop's rim up and down and set up your hoop at the height you want. The owner refused to cover property damage!I had a fairly positive experience up until I had to have my new hot tub serviced due to a few installation hiccups. I do not recommend this company nor will I ever buy anything again from this company!!! About twelve hours after he left, the next person on our deck was Theo, Recreation Unlimited's hot tub repair technician. At the time of purchase, they walked me through the installation requirements and told me the installation team would be in touch to setup an installation date. At my request, this issue was escalated to the owner, Carey Riley, who stated that I needed to prove that Theo damaged my deck otherwise her decision was final. We had our kids with us each time we visited and she was extremely patient with us since our kids love running around and being kids. Do NOT purchase anything from Recreation Unlimited these crooks! Reserved. 0000020538 00000 n Will definitely use RU again. I ordered a Springfree trampoline hoop that was unavailable in my home state and they shipped it to me for only $10. Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. The guys had it put up within hours and it looks great plus the kids love it! They did not do this. ANCHOR BOLT MOUNTING SYSTEM Allows for easy leveling. Includes rebar steel rods to strenghen concrete. We require acceptable proof that such a price was quoted and the address of the competitive website. Please check your entries and try again. At best, these were repackaged in manilla envelopes from a bulk box labeled, "not for individual sale." All Rights Hoop is compatible with all Goalrilla hoops with a 6x6 post or smaller. Our customer experience advisor Shelia spent a lot of time with us in person answering all of our questions and was prompt to answer any follow-up questions I had by email.The team that installed the set was fast and knowledgable. Super happy with both products and the service for both. We purchased a Cal spa. We have done playsets and basketball hoops. Buying your authentic basketball hoop replacement handle and parts from the trusted manufacturer ensures you are in good hands, and you will not have to worry about issues in the future with your product. No customer service the GM? 95. We looked at their sheds and had a hard time deciding which style to buy. Maximize your playing experience with these basketball hoop accessories. Chose them for quality and warranty plus we felt it would grow with our kids for longer. Their installation teams have been fantastic to work with as well. They would have known this if they would have called me vs. text me.Overall, I am very disappointed in the lack of knowledge of not only the tub itself, but the electrical hookups needed and the installation "dump and go" of the delivery people.I will say, the actual tech that came out and plugged the unit in and went over the unit was very helpful and I have no complaints, in fact, he confirmed many of the issues I mentioned above were due to the lack of knowledge of the other people involved.Instead of it being my responsibility to call back in over and over to talk to customer service about shimming options for the tub, I hope this review leaves future buyers the awareness that they need to do their own research upfront because once installed, Recreation unlimited will wash their hands of your concerns via text message.If someone is interested in changing my experience with this, my contact information is on file at your office.Matt. Couldnt be happier with the results. Goalrilla Replacement Net $ 26.99 $ 17.95 Goalrilla Replacement Post Cap $ 12.99 Once you've chosen your basketball hoop, it's time to complete your homecourt setup. REPLACEMENT PARTS Buying your authentic basketball hoop replacement handle and parts from the trusted manufacturer's website ensures you are in good hands, and you will not have to worry about issues in the future with your product. DO NOT buy from these snakes!! Form start to finish, the process was quick and efficient. From pads and hoop lights to yard guards and ball return nets, our wide range of basketball goal accessories ensures the best playing experience possible. 0000002958 00000 n Color of pin may vary (black or silver). The Goaliath replacement crank/actuator handle with a pull pin allows you to adjust the height of your basketball rim on your basketball hoop with ease. Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. The best way is to call 1 800 551 443 and speak with us. Adjust the new actuator to a point where the holes will line up with the extension arm. The install people told me they knew that and would shim the tub. Color of pin may vary (black or silver). 15150 Herriman Blvd.Noblesville, IN 46060. The goal is amazing. seal team fanfiction sonny and davis. And since Goalrilla goals are built to last a lifetime, theyre designed to be relocated when needed. Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. Explore other options. 0000013440 00000 n Thank you for this great experience! We had a section of fence removed, a gravel base put down the shed delivered and the fence replaced. Give this man a raise already! The sales team was great to work with through the entire process which was mad a difficult process because of the pandemic but we ended up with an excellent spa. Said it would be delivered in two weeks. Great place to buy a hot tub. I believe this is when he dropped the framing, which weighs 80+ lbs and has sharp metal reinforcing beams on the underside. For example, the Silverback Jr. Reserved. I almost bought a 54" backboard but ended up buying a 60" backboard and I am happy I did. You can also call us at (800) 689-0281, send us an email, or chat with us online. "So, there we have it. In order to service the hot tub, the framing must be removed, along with the hot tub's front panel. I purchased a 20amp outlet and installed it myself, only to find out, it was unnecessary. We even told Sheila, our sales person, that we want it.. but nope. Also have to pay for Return shipping to send item back plus they would subtract shipping cost from my original amount paid.Do not buy from this company total scammers to consumers.