blue cross blue shield of alabama customer service blue cross blue shield of alabama customer service

File a Drug Claim. provides a platform for learning how to effectively serve our members as the voice of the company Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. It is so unnecessary to have to file a complaint of this type. Your job seeking activity is only visible to you. on 2/9/23 BCBS denied a prior authorization request even though I met the requirements. Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. Policies & Guidelines Review Blue Cross and Blue Advantage medical and pharmacy policies or comment on draft policies. 2010 CLUB DR STE 100 GADSDEN, AL 35901 According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. Thank you for your interest in our Short Term Plan. Box 303017 Montgomery, AL 36130-3017. Please Note: You can also Apply Online Now. Call 1-855- a.m. - 8 p.m. Central Time, Monday through Friday. Care Management Programs. This button displays the currently selected search type. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. This is the customer service number for questions about your health insurance coverage, benefits or treatment. They don't even try to assist. Information contained in the external sites is not endorsed by BCBSAL. Provider Appeals. GROUPACCESS for Employers Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. If you want to stay on the Blue Cross website, click "Cancel.". You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. This is a simple matter and process and they have a reimbursement mechanism. I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and be taken to another website. The IRS no longer requires us to automatically mail Form 1095-B to members. Join the Blue Cross and Blue Shield of Alabama team See Our Latest Jobs 4.0 Current Employee, more than 8 years Overall Good Employer Jan 29, 2023 - Customer Service Representative in Birmingham, AL Recommend CEO Approval Business Outlook Pros Health/dental benefits, 401K, biweekly bonus pay, ability to work from home after meeting criteria. Our call centers are located in Birmingham and For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Explore our enrollment timeline to plan for Medicare. All rights reserved. Blue Cross and Blue Shield of Alabama is the largest provider of healthcare benefits in Alabama, providing coverage to more than 3 million people in Alabama and other areas of the country. We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. GetDirections. . FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 only responsible for a $** deductible and $* coinsurance. Information contained in the external sites is not endorsed by BCBSAL. Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama By clicking "Next", you are acknowledging that you would like to submit your application and continue onto the payment page otherwise, click "Cancel". If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Box 304839 Montgomery, AL 36130-4839, Toll-free: 1-877-774-9521Admin. They would not get me off the phone without fixing and correcting the issue. Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. His date of discharge was January 27, 2021. Heres everything you need to know about it. Alabama Help Center: Important contact information for Blue Cross and Blue Shield of Alabama. To continue, click "Accept". We have religiously paid our monthly dues to BCBS of Alabama. Case Management. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. My husband suffered a major stroke on September 20, 2020 with significant debilitation. I can't get a supervisor or manager on the line to even explain the situation. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. Help Your Employees Get More from Their Benefits Privacy Policy and Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. 99443. I misunderstood the end date, and signed up for a health insurance plan ( Contract Number: PGX856258190 ) and dental insurance plan ( Contract Number: XAD850140237 ) in the marketplace that started on Jan. 1 . A live agent actually took payment once, and my coverage was still canceled 4 days later. I keep getting these customer service reps who are no help at all and they over talk and try to loud talk you. of Patient: Mr.********Contract This site is protected by reCAPTCHA and the Google If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. Number(s): ***********Date(s) I kept trying to get off the call and they wouldn't turn me loose. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. . Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. To continue to our Commercial website, click "Accept." You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. Check out the changes and updates to our plan in 2023. What should you do if your bluecross blueshield alabama customer service phone number password is lost? Search the D&B Business Directory and find the Blue Cross & Blue Shield of Alabama company profile in Gadsden , AL . Member Discounts Take advantage of member-only discounts on health-related products and services. Search Job Postings Our Corporate Values Watch Careers Watch myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. By clicking "Next", you are acknowledging that you would like to submit your application otherwise, click "Cancel". You are about to leave Blue Cross and Blue Shield of Alabama Medicare website to visit the UTIC Insurance Company website. We use cookies on this website to give you the best experience and measure website usage. Already a Blue Cross member and have questions about your current plan? Please contact Customer Service at 1-800-292-8868 for your group number. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Slim to none, I would say and an inconvenience and an imposition to me. If your ID card is not available, you may use one of the Customer Service telephone numbers below. To continue, click "Accept." Blue Cross and Blue Shield of Alabama have not specified a salary for this role. Three forms are also available to aid providers in preparing an appeal request. Every time I contact Blue Cross representatives they tell me conflicting messages.I would like for blue cross to approve the *** as soon as possible. Dear **************: We are responding to your complaint to the Better Business Bureau concerning your Blue Cross and Blue Shield of Alabama . Blue Cross Blue Shield Global Current Members No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, I have asked to be removed from the automated calling system regarding the designated provider, but the calls keep coming. We have We contacted Step 2: Click the Forgot Password? link. As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. You can unsubscribe from these emails at any time. We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. Once they finally figured out my Cobra, I asked about the reimbursement process to get these claims reimbursed to me and meanwhile I uploaded the reimbursement claim, the invoice, and the paid receipt. It shouldn't be this difficult or cause this much stress, time, and inconvenience. We look forward to answering your questions. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. myRx Planner assists in staying compliant with prescribed or directed dosages for you, family members, those you care for, and loved ones. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. Dr. ****** should be showingas an eligible provider in your network within 30 days. The site is operated by UTIC Insurance Company and all of UTIC Insurance Company's privacy and security policies regarding the confidentiality and protection of your personal health information apply. Blue Cross and Blue Shield of Alabama When you register for myBlueCross, you gain 24-hour access to personalized information. Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. It was formed in 1982 from the merger of its two namesake organizations: Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while . You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Request assistance with completing your paper or online application, Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information, Answer questions about an application you submitted. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. For more information, view our privacy policy. 450 Riverchase Parkway East. Our Customer Service team BCBSA employees work in our offices in Chicago and Washington, D.C. Already registered? Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. If you receive a call that appears to originate . It has been 17 months since the date of my husbands discharge from the institution. Self Service. A refund for your premiums will be directly deposited intoyour account within 14 business days. Don't have your card? We are in the people business, and our corporate values reflect this. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. Verify that your login information is correct in each field. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. Join the Blue Cross and Blue Shield of Alabama team See Our Latest Jobs 2.0 Former Employee, more than 3 years Run for your life! If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. My doctor has submitted all required documents to prove that the *** is medically necessary. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Blue Cross and Blue Shield of Alabama. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". Note that complaint text that is displayed might not represent all complaints filed with BBB. Box 995 Birmingham, AL 35298 Customer Service 800.327.3994 Preadmission Certification 800.248.2342 Subrogation 205.220.2744 Fraud Hot Line 800.824.4391 Rapid Response 800.248.5123 (to order ID cards, claim forms, & directories) Blue Cross and Blue Shield of Alabama Terms of Service apply. My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. BBB Business Profiles may not be reproduced for sales or promotional purposes. In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Search Job Postings Ability to connect and innovate. Save time. 450 Riverchase Parkway East Get notified about new Researcher jobs in Greater Birmingham, Alabama Area. As I meet criteria 2. I paid a Dentist who was out of network ****** and was suppose to get reimbursed and it was sent to the Denist. Do your customer service reps even care about their clients? If you wish to view claims or benefit information, please go to You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. Insurance coverage has been canceled several times although the premium had been paid. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. Receive a one-time comprehensive credit report on this company. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. ********XXXXXXName The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. July14,2022Mr. Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. The protection of your privacy will be governed by the privacy policy of that site. What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. been advised that heir refund I was told to miss important health procedures. Keep track of your moods, kicks, weight, and more! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Call 1-855- a.m. 8 p.m. Central Time, Monday through Friday. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Clearly unprofessional and not helpful. Some areas of our site may provide links to other external sites that we don't own, control or influence. 1-800-492-8872 . Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. process typically takes up to three to four weeks.We hope this information has been helpful and regret Someone will get back to you within two business days. To continue, click "Accept." Provider Enrollment Enroll as a Blue Cross provider, update provider information, or begin the credentialing/recredentialing process. Temporary Addition for the PHE for the COVID-19 PandemicAdded 4/30/20. The above claim processed correctly and you were This didn't make sense as this was early November and I don't use this provider anymore so what are the chances of them reimbursing me? number issued by the Internal Revenue Service. After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". Birmingham, Al 35244. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. The Blue Cross and Blue Shield Association does not have access to member information. We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". BBB is here to help. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . Birmingham, AL 35244. www.bcbsal.org. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Step 2: Next, locate the Login button at the top-right corner. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . Get on-the-go access to health information and tools available on your smartphone or mobile device. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. 1-205-220-2100. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. As a chronically ill person, this is inappropriate and insensitive. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. . By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. Members and non-members can download for free to access must-have tools and features. Use the link below to find your local BCBS company's website. Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. Sign in now Step 1 Enter Your Information Step 2 Create Your Profile Step 3 my BlueCross For confirmation and security purposes, all fields are required. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 HealthEquity has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. If this data is unavailable or inaccurate and you own or represent this business. Therefore I was double insured for the month of January 2023. Blue Cross Blue Shield of Alabama is granting a one-time exception to approve the services and the claims listed above will be reprocessed. To continue to this website, click "Accept." Your member ID card is your key to using your medical plan benefits. Need some help deciding which plan is right for you? General Inquiries. Contract Number: NDJ848247670. The CAA Pharmacy Reporting Form submission period has been extended to May 1, 2023 by 5 p.m. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. Contract Number XAA806376447 Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. Claim Number ************* Dun & Bradstreet, Inc. 2023. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089. the providers office and Please consult your physician for diagnosis and treatment options. Birmingham, AL 35244. Asthma Chronic Obstructive Pulmonary Disease AlabamaBlue.com is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. Visit DandB.com to locate more business profiles. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. Click on it. If you want to stay on the Blue Cross website, click "Cancel". Number: ************Claim Some areas of our site may provide links to other external sites that we don't own, control or influence. To continue, click "Accept." We hope this information has been helpful. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the Huntsville to serve members and Providers. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Click the link in the email we sent to to verify your email address and activate your job alert. We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Customer Service Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting Teladoc.com/Alabama or calling 1-855-477-4549. Fax: (334) 206-3784, CHIP P.O. Sincerely, Customer Service Consumer Response . Online access for our members is free, easy and secure! By continuing to use this website, you consent to these cookies. 28, 2022, and found that you should not have been charged up front Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days.