dimplex opti myst repairs dimplex opti myst repairs

You first have to check that the water tank is filled fully or adequately so that the sump gets filled, which will cover the transducer. This fireplace insert includes an authentic metal grate that looks and feels just like one used in a wood burning fireplace. The limited 12 month warranty period alsoapplies to any implied warranties that may exist under applicable law. . I have also exchanged the crubling bulb-holders for better quality ones - but the problem persists, Problem solved.I bought an 8 transducer from China, increased the depth of water in the sump, drilled the sump to provide an exit route for the transduvcer's cable, hard wired the transducer's mains adapter into a switched part of the fire's loom. . xref . . Solution: First, check to see whether the power cable has melted or if a fuse has blown. . Never locate a unit where it may fall into a bathtub or other water container. Do not run the cord under carpeting. . . Linear Fireplaces. Maintenance Opti-myst Pro Box Heater Surface Cleaning To remove fingerprints or other marks, the exterior finish can be cleaned with a damp cloth with a mild detergent. The Global Leader in Stylish and Innovative Electric Fireplace and Heating Solutions. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-banner-1','ezslot_6',360,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-banner-1-0');CAUTION: Ensure that the logs are placed so that they are not blocking the flame effect outlet.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-netboard-2','ezslot_21',176,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-netboard-2-0');Log Grate InstallationWARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to void tripping or snagging to reduce the risk of fire, electric shock, or injury to persons.Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, and injury to persons. Opti-Myst . . Operation8 500/1000 Focused on Commercial Explanation of the different technologies Remote control overview Service_Handboek_2020_EN.indd 24 29/11/19 09:27 . It is supplied with one of 243 independent frequencies to prevent interference with other units. . 2 www.dimplex.com Table of Contents Always use a qualified technician or service agency to repair this unit.! Reinstall the top cover and ensure both retaining tabs have been turned so that they are pointing inwards. Remember - Ionised or even distilled water is to be avoided. This is a very attractive looking good quality heater., ideal for heating smaller rooms. . 0000003361 00000 n (Figure 4)This will synchronize the remote control and receiver.Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! You will have to put double efforts into cleaning all the dirt formed due to tap water and you will regret using tap water in your opti-myst fire. Install one (1) 12-Volt (A23) battery in the battery holder. Install the unit in an opening with the minimum dimensions: 28 (711 mm) wide, 20 (508 mm) high 17 (432 mm) deep for optimal appearance and to allow for removal of the Refill Container. . 2.7A.The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. An example of data being processed may be a unique identifier stored in a cookie. . } . What is cool too, is they do have the sound machine so you can hear the crackling and everything. Find many great new & used options and get the best deals for Dimplex Opti-Myst Chrome Inset Electric Fire at the best online prices at eBay! I changed the ceramic rings to be on the safe side after I needed to change the 24v fan on the side of the water tank but still very little is going on. We and our partners use cookies to Store and/or access information on a device. 0000018828 00000 n Make sure all the lamps that come with the fire are attached properly. Select the supplier or trade you require, enter your location to begin your search. 0000136188 00000 n Our online booking process couldn't be easier- simply select your appliance type, choose your preferred repair date, and await one of our friendly engineers. 0000001650 00000 n . $(obj).find('span').text(response); Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. We also repair boilers, plumbing, drainage and electrical faults as well as boiler installations & locksmith services. . . Dry with your cloth towel (not paper towel) and set aside. In the end he replaced every working part (only the basic frame remained), and it worked for several months. Dimplex electric fireplace blower not working is a common issue. . (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/120-volt outlet.WARNING: Only use Dimplex approved 24V DC power supply, min. . Keep away from children. . 798998. NOTE: There are tabs, on each end, that need to be turned to release the components.! Save my name, email, and website in this browser for the next time I comment. CAUTION: Do not put plastic components in the dishwasher.! If you can't find the answer and need to contact us, please get in touch via our ticket system. We provide a full home breakdown solution across the UK, offering low price repairs for appliances, such as washing machines, ovens, dishwashers & more. We understand that an appliance breakdown can be stressful, so to take the pressure off we make sure unnecessary expenses aren't something you need to worry about on top! Next, the bulbs are then illuminated by the converted mist. . url = '/react.php?id='+id+'&value='+value; Log Grate Installation7 If all bulbs have failed, purchase new bulbs and replace all. . 18 months is what the life of a Dimplex transducer tends to be. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. The purchaser is responsible for the removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealers or service agents place of business. NOTE: There is no need to remove any of the logs or move the unit to access the water storage system. Don't lose your cool! All you need to do is to fill the water tank with tap water.Opti-myst Water Vapor Fireplaces keep the air in your home clean and healthy, and they are virtually maintenance free. . Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Do not burn wood or other materials in the Log Grate. Always use a certified electrician should new circuits or outlets be required. Always use properly grounded, fused, and polarized outlets. Disconnect the power supply before performing any cleaning, maintenance, or relocation of the unit. When transporting or storing the unit and cord, keep it in a dry place, free from excessive vibration, and store it so as to avoid damage. The Log Grate must not be located directly below a socket outlet. The Log Grate must be positioned so that the plug is accessible.WARNING: Remote control contains small batteries. WARNING: Disconnect power before attempting any maintenance or cleaning to reducethe risk of fire, electric shock, or damage to persons. . If swallowed, seek medical attention immediately.WARNING: Do not install battery backwards, charge, put in the fire, or mix with used or other battery types may explode or leak causing injury.NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. 3001110100RPLog Grate with Wire Harness Set ..6908540159RPLog Set Assembly .9600510100RPEmber Bed. We decided it would be fun to build a wall of fire in our showroom being that we are a fireplace install team and all! . . Build Quality. Dimplex Optimyst Pro 1000 Built-In Electric Cassette. This is the main reason that causes some severe issues in the Opti Myst fire. ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. . Baseboard Heaters. ..0441260100RPHeating Assembly ..9600520100RPLED Light Assembly ..3001100200RPRemovable Refill Container with Cap 0441440100RPCap for Refill Container . Contact Us | Dimplex Home Support Contact Us Customer Service 1-888-346-7539 cs@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) Dealer Services 1-800-668-6663 solutions@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) Limited warranty service requires proof of purchase of the product.What Glen Dimplex Americas will do in the event of a defect In the event, a product or part covered by this limited warranty is proven to be defective in material or workmanship during the12 months limited warranty period you have the following rights: What Glen Dimplex Americas and its dealers and service agents are also not responsible for:IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. Wall-Mounted Fireplaces. Available designs: Wall Mounted Water Vapor Fireplaces that you can use in any space large or small, including bedrooms, bathrooms, foyers and more; Media Consoles and Mantels with Water Vapor Fireplaces for your TV and electronics; Water Vapor Cassettes and Inserts - perfect for custom applications for use in seamless built-in designs. . 0000003766 00000 n The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. 0000032070 00000 n trailer Site Selection and Preparation4 If you do not intend on using the unit for longer than 2 weeks, empty and drain the unit of water, and dry all of the water-containing components. Mantels. See Figure 1. The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. (The addition of additional salt should only be when you notice that the unit is not producing mist as expected.) 0000136149 00000 n Optimyst uses ultrasonic technology to create the world's most realistic flame effect, with an ultra-fine water mist that mimics flame and smoke. . Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above).IMPORTANT INSTRUCTIONSWhen using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. Use filtered water whenever possible. . Thank you and congratulations for choosing to purchase a Log Grate from Dimplex, the world leader in electric fireplaces.Please carefully read and save these instructions.CAUTION: Read all instructions and warnings carefully before starting installation. 0000001684 00000 n NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. As the mist rises up, it reflects against the vapor creating a convincing illusion of flames and smoke. Order a new remote, new logs, or any other replacement part you need to extend the life of your Dimplex fireplace or heater with easy to order replacement parts, delivered right to your door. . Check to see if there's 240V on the motor. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. . Do not use abrasive cleaners. 7. . See Figure 1. . Thermostats & . Your email address will not be published. Please select your product category to , Dimplex Opti-myst operational guide 4 Tank Cap Fan Unit Sump Unit Opti-myst components Nozzle Transducer Unit Air Filter. Electric Heating Electric Heating. . The result 2021-10-05 Contacting Dimplex Customer Support. Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Complete our online form and get a quote in seconds, 2. We will then send parts as per your warranty. Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. Are you a trade or supplier? Replacement Parts11 This section provides instructions for selecting a location and preparing the site to install the Log Grate. 6. If you face this problem, follow the given below steps that will help you resolve this issue. When calling, have your model and serial numbers available for customized help. It comes in a deep Bordeaux red shade with a gloss finish, and is suitable for many rooms including lounge, dining room and conservatory. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. CAUTION: Handle logs carefully, they are fragile and can easily crack or break, if dropped.Carefully unpack all of the components from the box. . . . If there is, and it ain't rotating, the motor is knackered. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Use it only as described in this manual. I feel like a feature this large however. During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. NOTE: There is no need to remove any of the logs or move the unit to access the water storage system. $('.h-btn').on('click', function(e) { The fully 3-dimensional effect uses established ultrasonic technology to create an ultra-fine water mist. .3000370500RPRemote Control Receiver & Housing. 0000001036 00000 n . . Warranty10 Also, our fan ended up being u/ s. Got a replacement alike off the bay. Required fields are marked *. Special features include 400 square feet of safe and emission and allergen-free heating Optional heating flame control Heating settings Remote control The Dimplex DF3033ST 33-inch self-trimming electric fireplace insert includes a remote control for added convenience. This remote control has a range of approximately 50 (15.25m).It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). Find the Dimplex owners manual for your model of Dimplex fireplaces, stoves, and inserts. . But after buying this model, did you face water tanks, mist, lights, or transducer issues? [$L2sD1 Hs13&z#uY&x,ANxBEzH;;::cs d ;`tJ "%(bc(el@ZY2w2V1Lgeg``fxpw&wwO2O/6.7[ Do not attempt to wire your own new outlets or circuits. %PDF-1.4 % . We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. . Tip The newer fires these days come with an adjustable mist output. 0000032244 00000 n Opti-myst troubleshooter Please check the following before trying resolve any problems you may be having with your Opti-myst fire: The lead and plug are firmly connected to the kettle lead connection at the rear of the fire The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply