<>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. It made me sad. Clinical Skills & Assessment Centre, This coincided with the development of our organisational wellbeing strategy and we were looking to deliver it as part of our peer support and learning from events programmes. At the momentwerein theinitialphase, which is for ambulance staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Publicity? It is aimed to be 'for staff, by staff' to encourage peer-to-peer recognition. There were reports praising clinical practice, compassion, care, going above and beyond, for support and even for us the management team! Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . tell you what, Ill just write something myself and put it on a poster and send an email out to all staff introducing them to the ide. "On secondment to another area I used the same simple steps and introduced the concept of GREATix to a colleague who embedded it locally, the exec team were presented with the concept during accountability meetings and so the spread begins .. Let someone know about something they did that you appreciated, when a team worked particularly well, or when a pathway worked well by submitting a GREATix and if your Trust doesnt have a positive learning system then start one. Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. it can be as easy or as complicated as you want to make it. . This browser is not actively supported anymore. Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock. https://www.stgeorges.nhs.uk/submit-a-greatix/, 2023 endobj GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. "There was a plan in my head of how this would happen and what would be required, I would need artwork to present it properly and an IT platform for it to operate on, and then there would be the awareness and publicity for it to take off. Yes - but please ensure they are anonymous . They will: tackle issues for underrepresented and disadvantaged groups and individuals, offer a place to come together, share experiences and facilitate learning and development, help shape and deliver our organisational strategy and policy. All members of staff are able to put forward the work of others if they believe this is an opportunity that we can share. Then it wasaboutthe communication process. We look forward to reading your entries and recognising the excellence you highlight. Want a quick and expert briefing on the biggest news stories? We are averaging around 10 forms per week with an increase in submissions as staff show appreciation for each other during the challenging COVID times. "Build it and they will come and come they did. Deutsches Hopfenmuseum - German Hop Museum. The actions which are valued most by staff, and are the top themes for the GREATix forms, are based around communication, supporting each other and professionalism, as shown by the top ranked themes: "Any member of the Dudley Group Hospitals who sees excellence which they feel should be recognised from either an individual or team, or even a pathway, can fill in a GREATix form: "Where a form has been submitted that has learning to be shared, the patient safety lead and the patient safety champions may ask to undertake an Appreciative Inquiry conversation. I completed my Datix Certified Professional Course in 2015.<br><br>I am a very approachable, professional and reliable individual who has a . <> Menu For the best passle experience, we strongly recommend you upgrade your browser. Tests and quizzes. Our 1st winner is Andrew Peattie who takes his day-to-day duties to another level, before his shift even begins. A woman has died after she was hit by a bus as she crossed a road in the centre of Newcastle. In this interview, Ben explainswhy theyve started collecting positive feedback through a peer-to-peer system called GREATix. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have, about it. (it can be anonymised if preferred). GREATixis a reporting mechanism for capturing positive feedback. "At a similar time I discovered the concept of Safety-II and the shifted view that when understanding safety and incidents we traditionally only look at things that go wrong, and ignore the instances of things going well and the fact that the thing that has gone wrong has almost always gone right numerous times before. Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action, which started at 8pm on Sunday 30 April and will finish at midnight on Monday 1 May. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. The link address is: https://www . NHS Horizons 2021. The only advice I have is to just get on and do it. More info available on @ sas pic.twitter.com/aMc74uZFw9, Copyright, stream This site has been setup by Dr Mel Poole, a Consultant Anaesthetist, to make running GREAT-ix initiatives as easy as possible. Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. Sign up for a new account in our community. or phone: 01908 660033. An incident you have attended where a colleague hasgoneover and above for a patient, or something as simple as a colleague who takes the time to ask you ifyoureok after a tough job. Greatix is our employee recognition scheme. 4 0 obj We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. We'd also like to use analytics cookies. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. Adrain Plunkett started learning from excellence in 2016 following his own experience of being seriously ill with sepsis. Newcastle Hospitals predicted a "significant impact" on services, including longer wait times and some treatments having to be rescheduled. Restaurant Maximilian's, Geisenfeld: See unbiased reviews of Restaurant Maximilian's, rated 5 of 5 on Tripadvisor and ranked #9 of 13 restaurants in Geisenfeld. 1 0 obj If you are interested in setting up GREAT-ix in your department or hospital using this website, get in touch. Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. Award given as part of a team of dental nurses, working within a new environment, new team,. Here's the version we use. Read more about our cookies, data and privacy. An excellent opportunity has arisen for a Programme Management Office (PMO) Benefits Manager to join our successful and established Programme Management Office based within the IM&T Directorate of Newcastle upon Tyne Hospitals Trust. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. Contact Us spiegel buch islamischer staat die verbindung mit der remotesitzung wurde getrennt da bei der . We've built on the example of the EM3 team in Leicester and are proud to introduce GREATix! Its about to become part of our mandatory training to help with our understanding of how to provide safer care to patients https://t.co/8dVPtUF67B, Our first GREATix- hopefully more to come. % GREATix Please submit a GREATix about a person or team who you feel deserves recognition for something excellent. Some of these conversations may show excellent practice that can be focused on and developed further as quality improvement projects. Numbers have exceeded Datix reports in several months. Dr Nicky Calthorpe's story: "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. This year we received over 2000 Greatix entries showing the Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. The real benefits on moral and culture still have yet to be realised. "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. Note: your question will be posted publicly on the Questions & Answers page. The bank holiday pharmacy opening times webpage will show which pharmacies are available and local NHS websites and social media channels will also have details of all opening hours over the holidays. Depending on how this goes over the next few months we are planningon expandingit further. "Enter COVID19 and an unprecedented period in healthcare that would see pressures placed on staff that were unimaginable before. In healthcare we often focus our learning on what has gone wrong what happens when we focus our learning on what has gone well? For childrens health advice you can download The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. Find out more about the origins of the initiative by watching his video. east midtown plaza privatization Ultimately we want to use the completion of a #GREATix to share great practice. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. 2023 Patient Safety Learning. The Newcastle upon Tyne Hospitals NHS Foundation Trust QUALITY ACCOUNT EASY READ 2020/21 Unconditionally registered with the CQC since April 2010 . Milton Keynes University Hospital. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. Methods In February 2016 after becoming aware of the Birmingham Children's Hospital's "Learning from Excellence" initiative we set up an online GREATix reporting tool at Leicester Royal Infirmary. I also think itis important that this is a peer-led system where the feedback is not led by hierarchy. Microsoft forms. So, let's turn the table on Datix and start letting people know when they are awesome. The minor injuries unit at the RVI will be closed during the industrial action, and health bosses have asked people with minor injuries or illness to speak to their GP, pharmacist or use the NHS 111 service. It shows real promise as an improvement tool. It needs to have a bit of momentum to showitsnot just a tick box exercise. Reports would come in for a range of incidents and near misses and would require investigation or would be filed for recording purposes. The Dudley Group of Hospitals NHS Foundation Trust, There is a bespoke IT system which is very easy to use. Staff were looking at their peers and were celebrating good work and taking ownership of the ability to spread positivity in times that desperately needed it. Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. There are a number of ways in which we provide staff with the opportunity to have their voice heard and show our appreciation for all the work that they do. These send information about how our site is used to services called Google Analytics. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . July -September 2020 This newsletter is produced for the Newcastle Upon Tyne Hospitals by the Hospital Transfusion Team (HTT). 30 Sep 2022 20:41:13 Please submit a GREATix about a person or team who you feel deserves recognition for something excellent. NHS Lothian GREATix. This learning is then presented back to the organisation through forums such as our learning from events and patient safety groups and can influence best practice, education and improvement projects going forward. "Having an insight into the world of QI and the cry of PDSA [plan-do-study-act] from my good friend Dave Morgan resonating in my mind, I thought back to the coffee shop and used the spirit of those words, decided to throw caution to the wind, made a decision to ask for forgiveness if it all went horribly wrong and J*DI ! "There are numerous episodes of excellence seen every day. 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. Platform? Long may it continue pic.twitter.com/IzQ1QxN8pp, I submitted an IR2 report but couldnt find the persons name so I put it under their team. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. We are looking for a committed, energetic and resilient . The main question we have is What did the person do that was great? and a second optional question What could the organisation learn from this?. LfE began with a pilot project in Birmingham Childrens Hospitals Paediatric Intensive Care department (PICU) as a system for all staff to voluntarily report episodes of excellent practice. <> Edinburgh EH4 2XU. Newcastle Hospitals advises people should only call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as: signs of a heart attack - chest pain, pressure, heaviness, tightness or squeezing across the chest, signs of a stroke - face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium) - cannot be sure of own name or age, suicide attempt - by taking something or self-harming, severe difficulty breathing - not being able to get words out, choking or gaspingchoking on liquids or solids right now, heavy bleeding - spraying, pouring or enough to make a puddle, severe injuries - after a serious accident or assault, seizure (fit) - shaking or jerking because of a fit, or unconscious (cannot be woken up)sudden, rapid swelling of the lips, mouth, throat or tongue. This was an example of her pragmatism and view on so many things and an inspiration that would see me on a journey with ups and downs but guided by what was right. Sadly a lot of the learning from excellent practice is missed. Please be reassured that we are doing everything we can to ensure patients are receiving safe care we are as prepared as possible but this is still going to be an exceptionally challenging time. 2023. Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. Divisions within the Trust are able to request access to information on submissions within their areas and are encouraged to present these in parallel to incident reporting at their M and M or Governance meetings to share positive learning. Both services will refer you for further treatment should you need it. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. It contains three important pieces of information: Help us help you get the fastest care and treatment, Patient liaison and advice service (PALS), Staff stories - supporting your career at North Mid. Pferde beim decken mit einer menschlichen frau Mainz Kirchberg (Hunsruck) (Rheinland-Pfalz). The staff member/s nominated for theGREATixreceive an e-certificate, but we also theme the submissions. #TeamMKUH represents all staff across our hospital and is our way of demonstrating our commitment and dedication to the individuals that make up our organisation. Deputy Medical Director Dr Michael Wright said: Our teams have been working really hard to put plans in place to safely staff our hospitals and community services in during the nurses strike, including the Bank Holiday. Page 2 of 12 . We use this information to improve our site. East Midlands Emergency Medicine Educational Media, Royal College of Emergency Medicine (RCEM), Royal College of Paediatrics and Child Health (RCPCH). GREATix Received Confirmation. The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. I later asked for their email so I could fwd it - this was their reply. Print this page This has the dual benefit of improving patient care and boosting staff morale by recognising when people have given that bit extra to ensure our patients are receiving the best care we can provide. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Crewe Road South, Greatix is a system that gives staff the chance to recognise and learn when good things happen. Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have done and provide more information on how we have gone about it. "Imagine where we would be if we spent as much time saying Yes as we do saying No were the words of a friend and senior leader over a coffee in a garden centre one winter Sunday with reindeer grazing outside. "As my career developed I have taken an interest in how we work and how things are done, why they are done and why they are not done. The HTT meets monthly and reports to the Trust Hospital Transfusion ommittee. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett. . improve the staff experience on specific issues relating to each network. If you have 25 detailed questions people are less inclined to complete it. We will also do some engagement with their staff to encourage its use. . But there was only me doing this and there was no real capacity for anyone else to help out, and to add to this the wheels of change can sometimes turn very slowly. Where we have had specific workforce issues and concerns, we successfully applied for safety critical mitigations which were agreed in areas including emergency and critical care, the Great North Childrens Hospital and our trust-wide transplant and retrieval service. NEWCASTLE HOSPITALS Jul 2020 GREATIX AWARD from staff while redeployed to the COVID Screening pod. 2 0 obj Seminal papers. Feel free to get in contact, my email is, Reduction of patient harm through decreasing urine culture contamination in an emergency department using multiple process improvement interventions (31 March 2023), Improving patient safety culture: A practical toolkit for health and care workers (NHS England and AHSN Network, March 2023), Improving significant event analysis (SEA) using feedback from trained peer groups. Submit a . 2 were here. In healthcare we often focus on errors in an effort to learn from our mistakes and avoid further harm. We all know how to provide feedback when things go wrong: Datix it! I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. The staff awards are our annual way of recognising and celebrating staff achievements from across the Trust. Kirchplatz 4, 85290 Geisenfeld, Bavaria Germany. <>/Metadata 536 0 R/ViewerPreferences 537 0 R>> We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a His kindness has earned him numerous Greatix reports backed up by phone calls & letters from grateful patients & visitors - a true unsung hero.
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