lg washer rust recall lg washer rust recall

Top Class Actionss website and social media posts use affiliate links. OUrs rusted also, we called LG a year after purchase. The washer itself is a fantastic unit. However, this can result in some functions no longer being available. Privacy Policy | I got my first LG front loading washing machine in 2014. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. I work very hard for my money and LG could care less. I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. Why was the case dismissed? We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. I contacted LG and was told since my washer was out of warranty and I did not take out an extended warranted, LG was not responsible. I was routed to call center where I spoke to a Dan (who was located in INDIA), so L.G. Our washer isnt just rusted, it is perforated through the top. I have the same issue with rust. If Clorox is the problem then their injection system may be the fault. At least their customer service acknowledges you. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. I bought the washer and dryer in July of 2018. My husband took it apart and sanded down the rust then repainted it with appliance paint. My machine is less than 4 years old. They ignore my emails, or say that they cannot help me. View WT5070CW.ABWEEUS warranty information & schedule repair service. You will be purchasing a new one in few years because its rusted!! I have been on an ongoing battle with LG regarding this same issue. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. We have the same problem and we want our machine replaced by LG. Im in search for a new washer, and LE is still on the top of the buys list.. LG should replace this washer, but they refuse responsibility. LG actually came to my home to look at the washer and claimed it to be cosmetic. The only way to stops these crooks is to hit them in their pocket books and not ours. Can we still get in on the suit? We also have the same issue with our LG washer, purchased from Sears. Having the same problems as noted in this article. Sounds so familiar! I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? The following model numbers are included in the recall depending on the serial number. The cost was $749.95 not including tax, so not an inexpensive machine.. During the first or second year, the top began to rust around the bleach dispenser. So upset. I purchased my washer 2015, same rust issue everyone has. I have rust not only around the bleach dispenser but now visible where the top meets the front!! Ill never buy LG again. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. The rust started around the detergent dispenser, jet spray, bleach dispenser and around the rim. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. BUT, Ill be damned if LG disregards me. Consumer Reports had this pair as their top pick for that year which is why we bought them. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. Need to get top replaced. I will NEVER purchase an LG product again. Please help. Awful design. And for about a year, the washers worked without any issue, but then it started to rust. I paid a lot of money on this HE washing machine. The screw on the lid rust also!! I have the same problem. Didnt know at that time that it was made ny LG. Will never buy an LG again ? I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. This dispenser top is not meant to be removed- the holding clips break easily. How can we join this lawsuit? The rusted areas are now flaking off leaving actual holes around the bleach area! Horrible customer service. Mine were bought in late 2012 and technically are still under warranty. Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. It is falling into my machine and causing stains on my clothes. I purchased a high end LG washing machine. Thanks- We have never used the friggin bleach dispenser and its rusting. settlement administrator or your attorney for any updates regarding Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. These washers should be built for everyday water and bleach use. All Rights Reserved. The screw on the lid rust also!! Please let me know if another suit is in process as I would love to be a part of it. Definitely some sort of defect. This machine has been staining my whites forever. And to add, the cap at the bottom of the tub breaks off. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. Will need to buy another washer machine. So frustrating. Same rusting problem around the bleach dispenser with our washer. How do I get in on the class action lawsuit? Me too. This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it. Im not happy. This is exactly what has happened to me!! I would love for them to pay for eveything that I had to replace. I have the same rust problem on my washing machine. LG told me it is cosmetic. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. 07-27-2020 12:57 PM (Last edited 10-22-2020 10:57 AM by MsBri1 ) in. I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. These washers should be built for everyday water and bleach use. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. This is a design defect. This machine becoming a teal problem and to top all off is using lots of water It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. Same here, just had LG fridge less than two years old and they replaced the compressor with newer technology. UE messages even with little laundry and rust on the bleach dispenser Our Kenmore was 10 years old and still going when we got our LG. I have been taking my clothes to family & friends homes. This recall involves 34 models of Samsung top-load washing machines. I would also like to join the lawsuit. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. I am because it is time for the consumers to see how these companies blame the consumer for their cheap products that were used. How do I get into this class action? A company is only as good as their customer service is and theyve done a big FAIL on this. Not the consumers.we bought ours in 2012. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. This compromises the washers ordinary purpose, meaning that consumers are allegedly not getting what they paid for. I purchased my LG washer in 2018 and have the same problem with rusting at the bleach dispenser. Now its been 4 yrs. Is too late for us to join the class action? All I want is the Top Mount of the washer replaced, which doesnt even involve NEW ELECTRONICS!!! Please put me on the list. So we will be replacing it. I will never purchase an LG product again. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. They blame it on the consumer. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! Well now my clothes are getting ruined by rust stains. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts LG asked for pictures, receipt of purchase and model number. I have contacted good guys but since its past the warranty period they referred me back to LG. Please contact me if any other action is taken. Not just bleach dispenser. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. It starts at the bleach dispenser and spreads from there. They want us to pay for any repairs. Although we stopped using the beach dispenser, the problem continues to grow. We have lost cloths, blankets, etc. Your email address will not be published. I cant afford to replace. Its clearly failing and such a shame it has not lasted long at all. I, too, have had this problem, RIGHT AFTER warranty expired. Its been a frustrating and very expensive lesson dealing with this piece of garbage. I happened to look up info about LG washer and rust and found these comments. It is outrageous they will not replace these faulty machines. We paid top dollar for this set when purchased. What do we need to do? It is spreading through the whole top rim . Who can be contacted? GE had just 62,000 recalls. I had rust before I even had my washer paid for. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! I am very disappointed with this washer. www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC I have had no other problems and love this one but this shouldnt have happened. This has been rusting for a few years, just decided to call. I cant use my washer at all! Waste of my money. Im going to try rustoleum paint and see if it works. I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. I have tried contacting L.G. We are having the same problem. My LG washing machine started rusting about 2years after l purchased it. The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? It has spread half way around. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. The LG technition came out for the water pump told me to call back Best Buy So Im trying to get this resolved???? And funny thing is I dont even use the bleach dispenser except when using it for tub cleaning. Not sure what to do next. It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. Called lg and they said since it wasnt still under they wouldnt be able to help. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. I have the LG rusty machine too. We spend money for appliances and they dont last ruining our clothes ! I am having the same issue. How do I join the class action? Same problem with my LG. The judge who dismissed the class action was probably paid off by this corporate giant. How can I fix this ? expected to be mailed out. Should we get under the car and wipe the excess water!? LGIm done. I put nothing in the dispenser yet it fills with water. Is it too late for us to join the class action? After reading this I am now in disbelief. I will never purchase LG products again as they do not stand behind there products. How can they keep telling people that when they have so many complaints of the exact same thing? LG doesnt stand for Lifes Good in my book. What a joke!! Is there anything i can do to get involved in this suit? Per Wikipedia LG has an environmental record. I have reached out numerous times with photos. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. Im going to dump mine from a two story building. My LG washing machine also had a lot of rust ? I have been plagues with this problem as well since I bought my LG washer in 2013. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. The first time I pulled the tray out a huge chunk of metal broke off of it. Having the same issue. Wish me luck. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. Stand by your product!! I really hope costco gets informed about it and replace it with some other brand that wount be super expensive as this one and defective. Mine is completely rusted where the bleach is placed. In my long lifetime, I have never had an issue like this. I have owned a number of different washers over the years and have never experienced this problem. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. LG a should make this right for all involved. I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. This explains why. We were given the warranty companies information due to having a 4 year warranty and were told from them that they only cover if machine is not operable or leaking. AND I DONT SPILL ANY THING ON IT I WIPE IT DOWN AFTER EVERY WASH. It gets better. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Apparently we are not the only ones. I have the same rust problem and would like to join the class action. I only used bleach every few months and stopped completely over 5 years ago. Who do you contact to report this issue? Outrageous lack of quality control. There are rust stains on many of my white sheets. I would hope the company would make people aware of this rusting problem before they buy one and reimburse those who have purchased their product. Is there any repair that can be done to seal rust area? It is rusting where the spray comes out on the final rinse. LG is still top rated by Consumer Reports, but appears to be the front loaders. After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. Can i still join in on the suit. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) .